- Full-Time
- Permanent
- MERCURE
- Administration & Support
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Mercure Dartford Brands Hatch Hotel & Spa, Kent, United Kingdom
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REF50831K
Nights & Days Hotel Receptionist
Region
Europe and North Africa
We are recruiting for a Nights & Days hotel receptionist to perform end-of-day accounting tasks and overnight/daytime front desk duties. They assist late-night guests, process check-ins and check-outs, and address other customer requests. They also audit, reconcile, and balance daily financial activities. Night auditors often work for hotels, inns, and similar establishments.
In the role, you will work closely with the hotel’s accounts and front desk team to ensure guests are checked in and accounts kept up-to-date. You will answer guest inquiries, book reservations, and update customer accounts and ledgers. You will be expected to maintain a professional and friendly attitude when interacting with hotel customers. Success in this role will be demonstrated by implementing systematic processes to provide a smooth hospitality experience while maintaining accurate financial data.
Night Auditor Job Responsibilities and Duties
- Processes invoices and prepares checkout bills
- Monitors and checks accounting ledger
- Audits financial statement accounts such as receivables and revenues
- Processes discounts and vouchers
- Tracks room availability and occupancy
- Prepares daily reports and summary cash balances
- Proficient in MS Office, PMS, and CRM software
- Outstanding verbal and written communication skills
- Detail-oriented and strong organisational skills
- Strong interpersonal skills
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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