Night Porter

"Why work for Accor?

• Entitle of 28 holiday days (bank holidays included)
• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Free Bonus Breaks Voucher
• Friends & Family Rates
• Eye Test Vouchers
• Opportunity to grow within your property and across the world
• Friendly working Environment
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities

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Title: Night Porter

Our mission at Mercure Oxford Hawkwell House Hotel is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

• Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

As our next Night Porter, you….

Are the ‘face of Mercure Oxford Hawkwell House Hotel, extending a warm welcome to our guests during the night, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.

Assist in the general running of the hotel at night and support other departments to set up for the next day.

Are an autonomous and passionate individual, dedicated to continuously improving the quality of the hotel's services.

Undertake night audits and hotel safety checks to make sure everyone in our hotel is safe and looked after.

You should be confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention.

A little more information:

To help you navigate your role, and support your success you will be trained in all front of house related functions and the safety of the property and people.

By joining us as a Night Porter, you will become part of a friendly team of  11 talents. Our hotel offers 77 bedrooms, and 3 meeting rooms, breakfast room, Restaurants and Bar.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

Ready to discover more? Get in touch with us. We would love to hear from you.

One more thing…

By working at the Mercure Oxford Hawkwell House Hotel, you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

About the job…

• Permanant position
• 40 hrs per week
• £12 per hour (dépends on the expériences)
• Immedimate start
• Mercure Oxford Hawkwell House Hotel (OX4 4DZ)
• Please send your CV to HB6P4-HR@accor.com

Qualifications

customer service skills.

• the ability to work on your own.
• the ability to work well with others.
• physical fitness and endurance.
• excellent verbal communication skills.
• active listening skills.
• the ability to accept criticism and work well under pressure.

Your team and working environment:
Mercure Oxford Hawkwell House is 4* hotel located at the quite village called Iffley in Oxford. The hotel has Breakfast area, bar, lounge and the restaurant. 
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.