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  1. Part-Time
  2. Permanent
  3. IBIS BUDGET
  4. Rooms

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ibis budget Auckland Airport, Auckland, New Zealand

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REF95987K

Night Guest Service Agent

Region

MEA SPAC

Video

https://www.youtube.com/watch?si=rieN0Jw9-KGk6KvL&v=KfFAhLqOmxI&feature=youtu.be


Company Description

Welcome to IBIS BUDGET AUCKLAND AIRPORT, a stunning 198-hotel room located within the Auckland Airport Hub. Being at the center of all the retail and restaurant outlets in the vicinity, it is suitable for all guests every day from all corners of the globe - that's right, day in and day out we are our guests' first and last impression of New Zealand


Job Description

  • Welcome guests to the hotel
  • Take initiative on ways to improve service
  • Ensure public areas are well kept and tidy
  • Communicate requests to departments promptly.
  • Customer service oriented
  • Upsell reservations/packages & actively promote our loyalty program

Qualifications

You will be:

  • Flexible and reliable, with availability to work weekends and a variety of shifts

  • Detail-oriented, demonstrating a high level of accuracy and care in all tasks

  • An exceptional communicator, with proven skills both in person and over the phone

  • Guest-focused, able to anticipate needs and respond with genuine care and empathy


Additional Information

  • Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
  • Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
  • Accor's refer-a-friend bonus
  • Meals on shift 
  • Accor's Parental Leave Scheme
  • Access to our Employee Assistance Program
  • Paid birthday leave

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

ACCOR's PURPOSE STATEMENT 

“ Pioneering the art of responsible hospitality, connecting cultures, with heartfelt care"

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US