Night Auditor

Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travellers, excited tourists and energetic sports fans.

Our renovated stylish 419 rooms provide our guests with a truly luxurious experience. At the heart of our hotel is our extraordinary team who turn small gestures into heart-warming moments.

The hotel features our Cliveden Bar & Dining; extensive Conference & Event facilities; Executive Lounge; Swimming Pool and Health Club. 

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are seeking a detail-oriented and efficient Night Auditor to join our Front Office team. As a Night Auditor, you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction.

Your role & responsibilities will include (but not limited to): 

• Balance daily transactions and prepare overnight reports with precision and accuracy;
• Verify and reconcile guest accounts, ensuring all charges are correctly posted;
• Provide exceptional customer service during check-in, check-out, and throughout the night shift;
• Assist guests with inquiries and resolve issues promptly and professionally;
• Maintain a safe and secure environment for both guests and employees;
• Follow and complete the Night Audit checklist to ensure all required tasks are accomplished;
• Collaborate with other departments to address any discrepancies or concerns;
• Generate and distribute various financial and operational reports and 
• Support the front desk team with administrative tasks as needed.

Our ideal candidate will have the following qualifications and attributes (bit not limited to): 

• Experience in a similar role (essential);
• Proficiency in Excel and Opera Cloud;
• Strong analytical skills with attention to detail;
• Ability to uphold security and confidentiality procedures;
• A guest-centric mindset with the ability to adapt in a fast-paced environment and 
• Flexibility to work overnight shifts on a rotating schedule and working day shifts on an as required basis. 

 Accor, we are committed to ensuring our people #feelwelcome and #feelvalued by creating an inclusive and supportive environment. We offer: 

• A fun, diverse & inclusive culture where we value you being the Real Deal.
• Career progression opportunities as far as the eye can see.
• Extensive local, national and international discounts on Accommodation, Food & Beverage and other hospitality benefits.
• A team that is all about development, giving you endless opportunities to grow and progress in your career.

You must have valid and current working rights in Australia.

If this sounds like your next step, please apply today to see where a conversation could take you. We can't wait to hear from you!