Company Description
Pullman Cairns International is a landmark five-star hotel located in the heart of Cairns. As part of the globally recognised Accor network, the hotel combines contemporary accommodation with elevated service standards, catering to a diverse mix of corporate, leisure, and international travellers. With a strong reputation in the region, the property is known for delivering consistent quality and memorable guest experiences.
The hotel operates in a dynamic environment where attention to detail, professionalism, and service excellence are at the core of daily operations. With a strong focus on operational precision and guest satisfaction, Pullman Cairns International offers a fast-paced yet supportive setting where teams work together to deliver seamless hotel experiences around the clock.
Job Description
We are seeking an experienced and detail-focused Night Auditor to support overnight hotel operations in a part-time capacity. This role is responsible for ensuring the accuracy of financial processes while maintaining smooth overnight guest services and operational standards. Please note this is an overnight role with shifts scheduled from 11.00pm-07.00am.
Working as the key point of contact during the night shift, you will ensure the hotel operates efficiently and accurately by:
- Completing the night audit process, including financial reconciliation and reporting
- Ensuring all guest accounts, charges, and transactions are accurately processed
- Managing overnight guest enquiries and providing professional front office support
- Conducting property checks to support safety, security, and compliance standards
- Responding to operational issues and guest requests in a calm and efficient manner
- Preparing daily reports and ensuring accurate handover to daytime teams
- Supporting smooth coordination between Front Office and Finance departments
Qualifications
- Previous experience in a Night Auditor or Front Office role in a hotel environment
- Strong numerical and analytical skills with high attention to detail
- Sound understanding of hotel accounting processes and financial accuracy
- Calm and solutions-focused approach in overnight or independent work settings
- Strong communication and interpersonal skills
- Ability to work autonomously and take responsibility for shift outcomes
- Experience with Opera Cloud or similar hotel systems highly regarded
- Flexibility to work overnight shifts, weekends, and public holidays
Additional Information
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
Benefits Your Way
- Access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
- Recognition of service anniversaries and Accor Tenure Milestones.
Our Commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
Please note that full working rights in Australia are required for this role.
