- Full-Time
- Permanent
- MORGANS ORIGINALS
- Rooms
__jobinformationwidget.freetext.LocationText__
St Martins Lane London, London, United Kingdom
__jobinformationwidget.freetext.ExternalReference__
REF48362P
Night Assistant Front Office Manager
Region
Luxury & Lifestyle
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos.
No two days are alike as we provide unique experiences everyday such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar.
We have a fabulous opportunity to join St Martins Lane in our Front Office team as a Night Assistant Front Office Manager.
You will oversee the running of the front desk overnight ensuring a smooth transition between the day and night team. You will ensure guests have an exceptional stay, whilst being the go to person for the team in absence of senior management.
A bit about you:
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face - we’re in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
- Loves to think big & believe - We’re dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.
To be successful in this role we ask that you have:
- Previous management experience within a Front Desk/Office environment.
- Ability to work overnight.
- Previous experience in a 4/5 star hotel or high profile events.
- High level of Microsoft office proficiency.
- Ability and skills to lead and direct teams.
- Excellent interpersonal and communication skills.
- Ability to multi-task, effectively prioritise and execute tasks in a high pressure environment.
- Keen eye for detail.
The Benefits:
- Meals on duty and uniform meaning you’re fully dressed and fully fed at work.
- Free Dry Cleaning/Uniform washing, to ensure you’re ready with clean uniform for the next shift!
- Season ticket loan to help with the annual cost of travel
- Ride to work scheme, a loan of up to £5000 to help with the cost of a bike and equipment if you want to ride to work
- £250 referral bonus if you refer a family member/friend and they pass probation and stay six months
- Guest Experience (A free night at St Martins Lane, Complementary Cocktail and Dinner and Breakfast the next morning) after passing probation so that you can experience what our guests do.
- Length of Service incentives (extra holidays) because who doesn’t love extra holidays!
- Excellent discounts across the Ennismore family for you, ranging from discounted stays as well as a food & beverage discount at most of the Ennismore properties.
- Regular Staff get-togethers (Summer party, Children’s Xmas Party, Department nights out) - we love to enjoy ourselves!
- Employee Assistance Programme - We've got your back, we work with a confidential service provider whom can offer support about anything whether it be medical, mental, legal or financial.
- Mental Health Champions – It’s ok to not be okay. We have a team of mental health champions who are here to help, whether it be having an initial conversation through to supporting you to get appropriate help.
- Quarterly & Annual Employee awards - Core shaker events are legendary, from different themes to costumes to the food, we celebrate each quarter as hard as we can.
- Lots of opportunity to progress and switch it up as part of a global family of brands.
- Healthcare cash plan provider to help towards everyday healthcare and get access to lots of ways to support your physical & mental wellbeing.
- Eye care vouchers – We are partnered with Specsavers, which means we can offer our screen using members of staff a voucher for a free eye test as well as a discount on a range of glasses.
Morgans Originals is rooted in iconic cultural legacy, with a collection of independent hotels all sharing the same free spirit. Each hotel, one of a kind, is brought together by a shared culture and community. No matter how big or small, a Morgans Original is always entertaining, celebrates a love for the glossy hey days, and the magic of a Friday night where time disappears.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
Sofitel Quiberon Thalassa sea & spa, Quiberon, France
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Vous souhaitez une expérience valorisante dans un établissement haut de gamme situé dans un cadre incroyable ? Alors ne cherchez plus ! En effet, nous recrutons un(e) valet/femme de chambre pour le s
Reference
49292881-1fe1-4738-a924-96341da9f87f
Expiry Date
01/01/0001
Salary
Location
, Telluride, United States
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
First impressions are everything! We want our Guests to see a sparkling lobby every time they walk in. As a Runner and Attendant, the pride you take in ensuring all public areas of the hotel are clean
Reference
8d8dddc5-d7ae-4f42-b1ff-8c71131d6c67
Expiry Date
01/01/0001
Salary
Location
Novotel Lima San Isidro, Lima, Peru
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Lima
Job Category
Rooms
Description
Recibir, brindar soporte y cumplir el proceso de check in de huéspedes de acuerdo al proceso de recepción. Gestionar y dar cumplimiento de las necesidades operativas del área.
Reference
f4888a70-165b-41db-8fbf-b9a30c66314b
Expiry Date
01/01/0001
Salary
Location
Fairmont Heritage Place - Franz Klammer Lodge, Telluride, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Telluride
Job Category
Rooms
Description
Always lending a helping hand with a smile. As a Reception Host & Driver, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as
Reference
10ecd090-dec1-4e23-9827-f137fd4118ef
Expiry Date
01/01/0001
Salary
Location
Novotel Amsterdam Schiphol Airport, Hoofddorp, Netherlands
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Hoofddorp
Job Category
Rooms
Description
Bij Team NASA (Novotel Amsterdam Schiphol Airport) gaan we voor een super gastbeleving. We zijn niet van de hokjes, manuals en afdelingen. We zijn er met elkaar voor alle gasten en staan voor een knal
Reference
a9c6645f-5024-449a-9fc7-73bce99f62e5
Expiry Date
01/01/0001
Salary
Location
Aparthotel Adagio Access Paris Quai d'Ivry, Ivry-sur-Seine, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
ADAGIO
Job type
Permanent
Locations
Ivry-sur-Seine
Job Category
Rooms
Description
Chez Adagio, un/une réceptionniste tournant(e) a pour responsabilités : - Accueille les clients, contribue à leur fidélisation par un relationnel chaleureux et assure une qualité de service permanent
Reference
42350a15-eee8-4a9a-86cf-4a8ce0076bc7
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Montebello
Job Category
Rooms
Description
Toujours prêt(e) à donner un coup de main avec le sourire. En devenant bagagiste, votre passion pour l’hôtel, et votre respect pour les biens de nos clients assureront notre promesse client dès leur a
Reference
a17bb93e-c113-4c00-9577-2cd1c46ad9ce
Expiry Date
01/01/0001
Salary
Location
Fairmont Le Château Montebello, Montebello, Canada
Experience Level
Entry Level
Job Schedule
Casual
Brands
FAIRMONT
Job type
Permanent
Locations
Montebello
Job Category
Rooms
Description
Créez l'expérience avant même que le client arrive. En tant que préposé de l'entretien ménager, votre sens de l'organisation permettra à l'équipe de garantir que les chambres ne manquent de rien. Et a
Reference
df5a5ff7-5c64-45fc-90ef-f64eadb7cc92
Expiry Date
01/01/0001
Salary
Location
ibis Sorocaba, Sorocaba, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Sorocaba
Job Category
Rooms
Description
Atender às solicitações e organizar a infraestrutura necessária para a realização das reservas, colocando o cliente no “coração” de tudo o que for realizado, a fim de oferecer a ele uma experiência ún
Reference
66bdcfce-0252-407c-8b44-ad43319b1cd6
Expiry Date
01/01/0001
Salary
Location
The Plaza - A Fairmont Managed Hotel, New York, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
New York
Job Category
Rooms
Description
Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-
Reference
b09d70f6-56f4-496c-94fc-4f1ec0c79d38
Expiry Date
01/01/0001