MICE Sales Manager

About Our Hotel

Step into the enchanting world of Fairmont Mount Kenya, where every corner whispers a tale of love—love for people, for wildlife, and for the breathtaking environment that surrounds us. Originally founded as a celebration of love, this legendary destination continues to be a sanctuary for romance, conservation, and unforgettable experiences. Nestled within the renowned Mount Kenya Wildlife Conservancy, our hotel offers an extraordinary opportunity to immerse yourself in nature with our unique eco-safari adventures, all set within a landmark property that captures the very essence of Kenya's natural beauty.

Set against the awe-inspiring backdrop of Mount Kenya, Africa's second-highest peak, Fairmont Mount Kenya Safari Club is more than just a hotel—it's a haven where you can rejuvenate your spirit, indulge in exceptional culinary delights, and embark on safari experiences that are as unique as they are exhilarating. Whether you're exploring the untamed wilderness of Mount Kenya, or uncovering the rich heritage woven into the fabric of our hotel, every moment here is designed to help you reconnect with nature, with yourself, and with the world around you.

Conveniently located just a scenic 3-hour drive from Nairobi, Fairmont Mount Kenya also offers the luxury of its own landing strip, just a quick 45-minute flight from Nairobi. Our prime, central position places you at the gateway to some of Kenya's most celebrated landscapes and conservation areas. From the pristine beauty of Ngare Ndare forests and waterfalls to the majestic Aberdares and the world-renowned sanctuaries of Ol Pejeta, Samburu, and Solio, our club provides unparalleled access to the heart of Kenya's natural wonders. At Fairmont Mount Kenya Safari Club, every experience is an invitation to discover, to fall in love, and to create memories that will last a lifetime

Fairmont Mount Kenya has been consistently ranked among the world’s finest, earning a spot on the 2024 Travel + Leisure 500 list and being recognized as one of the top destinations in Africa. It has also been featured by Condé Nast Traveler as one of Africa’s top destinations. In addition, the hotel has been honored as Africa’s Leading Hotel by the World Travel Awards for the fourth consecutive year, most recently in 2025.

This position is responsible for developing the hotel’s events business by analyzing the market demographics, proposing solutions and strategies to drive events sales and revenue. The MICE Sales Manager must also be resourceful in promoting and pitching sales to potential clients through various channels while maintaining a good customer base and clientele relationship. He/she will plan and execute each event while ensuring the best return value for the hotel.

• Manage all incoming leads for the booking of guest rooms and/or meeting/catering functions
• Develop lead sources through prospecting, referrals, trace files, and cold calls
• Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance
• Conduct site inspections with prospective and existing clients
• Develop and implement new sales strategies, tactics and action plans for account base
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients
• Manage events from the beginning to the end, process all the information pertaining to bookings (to include but not limited to):
• Electrical, internet, telecom, audio-visual and exhibit requirements
• Obtain guarantees of food and beverage events from Banquets and kitchen
• Prepare creative menu proposals with the Chef while keeping in mind food cost, labor cost and kitchen facilities
• Maintain and update current account information records
• Ensure rooming list is received 30 days prior to arrival with updated billing instructions
• Ensure that deposits/cancellation fees where applicable are forwarded to the Accounting department 
• Disseminate event information to the appropriate departments via memos, emails, banquet event orders, directives and rooming lists in a professional and timely manner
• Conduct daily meeting to review event contracts to ensure last minute changes are communicated accordingly
• Conduct pre-conference meetings to ensure that key departments are fully aware of relevant details

• Bachelor’s Degree in Hospitality Management / Events Management
• Minimum of five years of experience in a similar role, preferably within luxury hospitality, travel, lifestyle, or premium brands. 
• Strong storytelling abilities with the capacity to turn existing property assets.
• Strong understanding of local and international social media platforms and market trends. 
• Proven track record of meeting or exceeding sales targets.Strong knowledge of Microsoft Excel, Outlook, Word, & PowerPoint and Proficiency in hotel property management and sales systems such as Opera. 
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail.
• Good communication and customer contact skills
• Strong knowledge of conference and banquet operations, contract negotiation, and event management.A team player & builder
• Proven ability to generate business, manage client relationships, and achieve revenue targets.
• Well-presented and professionally groomed at all times

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.
• Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
• Working with a hotel rich in history and known for exemplary services while growing your career.
• Work and learn in a magical luxury property.