MICE Manager (Pre-Opening)

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist®.

We are looking for a FUN, PASSIONATE & EXTROVERTED MICE Manager who wants to join our team!

You will be lead the Meetings & Events team to achieve maximum revenue and client relationships, through effective and efficient sales techniques and strategies-providing excellent customer service at all times to all customers

• In this role, you will lead in planning and executing meetings, events, and conferences from start to finish.
• You will work closely with our clients, agents, and team members to ensure seamless coordination and delivery of all aspects of the event.
• This role requires proven record of accomplishment in event management.

• Your role will include managing and directing all aspects of the Meeting & Events Sales department including leading, developing and motivating a high-performing team ensuring the department meets and exceeds the budget and maximizes the conference and events revenue and profit, through active selling and commercial management techniques.
• Diary Management to ensure the Business on the Books is the most profitable for the hotel
• To establish yielding policies for optimizing meeting space with F&B, Sales & Revenue Management
• To co-ordinate meeting organiser and client show rounds to hotel
• Ensure all enquiries are dealt with promptly and in line with Accor standards
• Set daily/weekly targets for the team
• To proactively phone existing clients for repeat business
• To participate in the weekly/monthly revenue meetings, ensuring agreed outputs & activities take “total revenue” into consideration
• To monitor & share revenue trends to support revenue driving/maximizing actions This includes forecasts, channel delivery, pace, market segments, Conference measures
• Competitor board spotting
• To participate in client events in the hotel in conjunction with sales department
• To co-ordinate and implement any conference or promotional offers within the conference/meeting/events market in line with hotel strategy
• To recruit, induct and train employees in a systematic process and professional way to meet the needs of the business. Develop training plans for each team member

• Bachelors degree in Business Administration (Sales & Marketing) or related field
• Minimum of 4 years’ experience in a hotel with high volumes of conferencing business
• Highly organised, creative and driven
• Driven towards maximising sales and meeting departmental budgets
• Strong leadership qualities
• Strong communication skills both written and verbal
• Administration and problem-solving skills
• Ability to network and build strong professional relationships
• Attention to detail
• Use of OPERA Cloud is preferable

Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists
• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.  

We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!