- Full-Time
- Permanent
- Sales & Marketing
- ACCOR
__jobinformationwidget.freetext.LocationText__
Ho Chi Minh City, Vietnam
__jobinformationwidget.freetext.ExternalReference__
REF3193I
Manager, Loyalty Operations, Marketing & Communications, Vietnam
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
WHY WORK FOR ACCOR
•Employee benefit card offering discounted rates at Accor hotels worldwide.
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
Brand Marketing:
•Ensure a comprehensive understanding of the Group's brands, standards, and DNA, preserving brand integrity in all communications and identity elements.
•Serve as the custodian for all associated brand elements, including communications, products, and services, focusing on driving brand compliance among hotels.
•Implement brand initiatives and programs in collaboration with the Hub Marketing team.
•Assist hotels in planning and managing hotel photo and video shoots and the approval process.
•Enhance the knowledge base of field marketing specialists through training and coaching.
•Support the opening of new hotels, ensuring adherence to brand guidelines
•Regional support for LQA and BARE brand audits.
Loyalty
•Develop , execute and analyze offers and promotional activities for ALL and Accor Plus.
•Define and communicate attractive offers and events to members (Stay,
•Drive recruitment of members through hotel and digital recruitment channels.
•Drive Loyalty KPI’s for the destination and country member base.
Guest Experience
•Support Operations teams in driving regional performance of all Guest Quality metrics, including RPS/NPS .
•Monitor and drive use of systems and tools, including I Auditor, ACDC, Pulse.
Communications
•Serve as the primary contact for media requests in the Vietnam market.
•Coordinate and optimize media and KOL requests within and outside Vietnam.
•Write and distribute strategic press releases and press kits.
•Lead the organization of press interviews, inquiries, media presentations, conferences, inbound and outbound familiarization trips, and other PR events.
•Manage the PR agency (where applicable) to ensure optimal output.
•Cultivate relationships with media and KOL’s ) while pitching corporate and brand messages.
•Monitor media coverage in in country publications and submit clippings.
•Support the development of relationships with in country tourism bodies and travel partners.
•Assist General Managers and hotel communications teams in Vietnam with media, blogger, and influencer requests, opportunities, events, and strategies.
Bachelor Degree in Advertising, Marketing or Communications or related field
•Minimum of 3 5 years experience in a Marketing or Communications role
•Advertising or Marketing or PR Agency experience will be advantageous.
Strong people management skills and experience.
Excellent communication and presentation skills in Vietnamese and English languages.
Results oriented mindset.
Ability to work independently and as part of a team.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
, Angeles, Philippines
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Philippines
Job Category
Sales & Marketing
Description
This position is responsible to work collaboratively with the Assistant Director of Marketing and is responsible for assisting with the creation and implementation of all marketing and public relation
Reference
fe96a013-ccdb-4323-8115-3a53490807bd
Expiry Date
01/01/0001
Salary
Location
Mövenpick Marrakech, Marrakesh, Morocco
Experience Level
Executive
Job Schedule
Full-Time
Brands
MOVENPICK
Job type
Permanent
Locations
Marrakesh
Job Category
Sales & Marketing
Description
Le Mövenpick Mansour Eddahbi – Palais des congrès – Marrakech recrute un(e) Contracting Executive.Missions principales :Préparation et envoie des contrats FIT et Corporate, aux Agences de Voyages et S
Reference
c70a64a9-77d2-4cda-ac64-eecec61b60f0
Expiry Date
01/01/0001
Salary
Location
Cape Town, South Africa
Experience Level
Director
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cape Town
Job Category
Sales & Marketing
Description
Your Role: As a Sales Manager, you'll spearhead the establishment of our sales location in Cape Town, Mantis Office. Your responsibilities will include:Sales Strategy Implementation: Build on the prog
Reference
53f9fcf6-8337-40bb-acb2-5f2a2cb897ff
Expiry Date
01/01/0001
Salary
Location
Mama Shelter Dubai, Dubai, United Arab Emirates
Experience Level
Executive
Job Schedule
Full-Time
Brands
MAMA SHELTER
Job type
Permanent
Locations
Dubai
Job Category
Sales & Marketing
Description
THE MISSION?Are you passionate about numbers and strategic decision-making? As the Director of Revenue Management, you will play a pivotal role in optimizing our revenue performance by analyzing marke
Reference
6ef23b36-cd77-4232-91b8-9918fc3a54db
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON, LLOYD, Amsterdam, Netherlands
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
Amsterdam
Job Category
Sales & Marketing
Description
What you’ll do… Take responsibility for driving Corporate Group & Entertainment revenue and achieve monthly targets by generating leads from these segments.Work with our Director of Sales to develop a
Reference
a303cee8-707c-4c59-8978-eaaa6d8cbd67
Expiry Date
01/01/0001
Salary
Location
Paris, France
Experience Level
Associate
Job Schedule
Full-Time
Brands
ENNISMORE
Job type
Permanent
Locations
Paris
Job Category
Sales & Marketing
Description
🚀 Vous souhaitez rejoindre une entreprise en plein essor ? Ennismore France agrandit son équipe E-commerce multi-marques et recherche son nouveau talent pour le poste de Web Content Specialist en CDI
Reference
88acfe88-6b65-4855-8105-2a6452871e0e
Expiry Date
01/01/0001
Salary
Location
Hôtel Mercure Paris La Défense, Courbevoie, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
MERCURE
Job type
Permanent
Locations
Courbevoie
Job Category
Sales & Marketing
Description
Assure la prise de réservations par téléphone ou internet, ainsi que toutes les opérations qui s'y rapportent Développe et optimise les ventes de chambres en respectant la politique commerciale de la
Reference
609ef33f-c8c0-41bd-9c9f-4c848248d01e
Expiry Date
01/01/0001
Salary
Location
Hyderabad, India
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Hyderabad
Job Category
Sales & Marketing
Description
"This is office based role, looking for immediate joiners"Role: Loyalty Sales ConsultantLocation: Unit 1009, 9th Floor, yellareddyguda, Beside Ameerpet Metro StationLead GenerationAcquire personal Lea
Reference
b506e49d-77d8-4677-a958-65a3292816c9
Expiry Date
01/01/0001
Salary
Location
Pullman Chennai Anna Salai, Chennai, India
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Chennai
Job Category
Sales & Marketing
Description
Coordinate marketing and effective implementation of the promotional strategies for all services the hotel has to offer;Create the annual marketing plan and follows it on a monthly basis;Manage the ne
Reference
d6dbfc1b-1568-4425-88d1-e6d1190943e0
Expiry Date
01/01/0001
Salary
Location
, Koh Samui, Thailand
Experience Level
Executive
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
Koh Samui
Job Category
Sales & Marketing
Description
Assistant Sales ManagerPrimarily promote the hotel Accountable for booking individual and/or group business Performs his/her duties within the framework defined by the chain and hotel norms and by int
Reference
3566e159-dd36-4d4a-97ef-1964a4829424
Expiry Date
01/01/0001