Management Development Program (MDP) - Rooms Manager

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

Fairmont Century Plaza, Los Angeles, is seeking to select and develop motivated, hospitality passion driven individuals to join our team in Management Development Program (MDP) in Rooms Division.

The 18-month program will give you an opportunity to be part of our prestige team with unique rotating exposures in Rooms Division whilst learning about business operations. You will become a Rooms Manager with mentorship support equipped with necessary tools and trainings to help you understand the fundamental of hospitality and operations at Fairmont Century Plaza. You will be exchanging not only your service and experiences but also cultural aspects with the team as well as our guests.

What you will be doing:

During the 18 month period, you will complete 3 rotations within Rooms Division in order to gain a full understanding of its operation as well as valuable leadership experience. You will also develop comprehension of structure, roles and responsibilities as an Assistant Manager within the departments with strong foundation for future career development.

Upon successful completion of the program, job placement opportunities with Fairmont Hotels and Resorts and ACCOR are available.

What is in it for you:

• Annual salary of $80,000 USD base gross
• Discounted hotel rooms, food & beverage rates and spa services to employees at our sister properties around the globe.
• Duty meal in our staff cafeteria and dry cleaning of work attire
• Learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Who are we looking for:

For a successful placement in this role, motivated and hospitality passion-driven individuals should demonstrate following attributes and skills:

• Excellent communication skills in English
• Positive attitude with a generous and uplifting team approach, flexibility and dependability
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Energetic and professional approach to the art of hospitality
• Effective and creative problem solving ability while maintain professionalism and integrity
• Critical thinking as well as ability to use logic and reasoning to find alternative problem resolutions
• Agile and works well in fast-paced environments, willing to learn and commit to a role
• Passionate about people

Applicants should also demonstrate the following minimum qualifications:

• 1 year of cumulative experience in hospitality, customer service and/or experience specifically related to the specific department you are applying through internships, part-time, summer employment, or job shadowing/trainee
• Post-secondary education in Hospitality, Business or related field to the specific area you are applying is required for external applicants

What is in it for you:

• Annual salary of $80,000 USD base gross
• Discounted hotel rooms, food & beverage rates and spa services to employees at our sister properties around the globe.
• Duty meal in our staff cafeteria and dry cleaning of work attire
• Learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Visa Requirements:  Must provide proof of eligibility to be employed in the United States of America.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS