Maintenance Technician

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

What is in it for you:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Comprehensive wellness platform (GreenShield+) for employee mental health and wellbeing support
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, and Spa 
• Automatically added to our resort’s Colleague Lifestyle Program which includes access to staff activities and events
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What you will be doing:

• Consistently offer professional, engaging, and friendly service.
• Be health and safety conscious, actively maintaining a safe work environment by inspecting all areas of the property for safety issues and taking immediate corrective action.
• Perform maintenance and repair tasks across various systems, including minor plumbing, electrical, HVAC, carpentry, and other general maintenance duties.
• Respond promptly to guest and colleague requests and Alice work orders related to maintenance issues, ensuring guest and colleague satisfaction with minimal disruption to hotel and residence operations.
• Troubleshoot equipment malfunctions and implement effective solutions to restore functionality.
• Maintain accurate records of work performed, including maintenance logbooks and Alice tickets.
• Perform service and repair duties in guestrooms, public areas, and residences.
• Conduct minor equipment repairs, HVAC servicing, and filter changes.
• Caulk washrooms and bathrooms, and repair and replace bathroom fixtures and minor plumbing.
• Perform daily swimming pool and jacuzzi water tests and chemical balancing when assigned.
• Inspect and perform preventative maintenance on the property’s facilities, guest rooms, and equipment.
• Assist guests with hotel equipment, such as TVs, Chromecast, telephones, thermostats, and Wi-Fi connections as needed.
• Adhere to policies, procedures, and service standards.
• Troubleshoot issues using leaders, lead hands, trade support, online resources, or owner manuals.
• Complete assigned preventative maintenance, work order, and RSM tickets.
• Respond to all emergency/fire alarm/power loss calls as required.
• Ensure the safe condition and operation of all equipment before use.
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles.
• Perform other duties as assigned.

Your experience and qualifications include: 

• Previous experience in Building Maintenance, Building Operators Certificate or a 5th Class Power Engineer preferable
• Experience in property maintenance with working knowledge of mechanical and technical functions
• Valid Alberta Driver's License required
• Pool Certification is an asset
• Proficiency in Microsoft Windows applications (Word, Excel)
• Basic mechanical ability, including knowledge of plumbing, carpentry, and general maintenance
• Excellent communication and organizational skills
• Ability to complete work without supervision
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable, able to work safely with minimal supervision and prioritize tasks
• Ability to work a variety of shifts
• Flexible work schedule based on business volume
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with colleagues as part of a team with minimal supervision
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Understanding of mechanical and technical functions required
• General handyman skills required
• Prior experience using various hand and power tools
• Minor plumbing (able to replace sink/shower cartridge, able to snake sink/shower and toilet drains, able to replace toilet fill valve, flush lever, flapper), etc.
• Minor Carpentry (able to replace door looks, door/window hinges, latches, window cranks and slides, drawer slides, door closure, etc.)

Visa Requirements: Applicants must be legally authorized to work in Canada.

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: cll.careers@fairmont.com

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS