Leisure Sales Manager F/M/X

Victoria Golf Resort & Spa Managed by Accor

Victoria Golf Resort & Spa is currently Managed by Accor and after a comprehensive property improvement program to align it with Fairmont Brand standards, the hotel will formally join the Fairmont Brand as Fairmont Vilamoura Algarve

About Fairmont Hotels & Resorts

Join a dynamic team and become part of a network of 90 spectacular properties, with 34 more in development, across 30 countries worldwide — from the beaches of Hawaii to the pristine national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.

Leisure Sales Manager M/F/X

Are you passionate about creating unforgettable travel experiences?

We are seeking a dynamic and driven Leisure Sales Manager to join our team at Victoria Golf Resort & Spa

In this role, your deep knowledge of our property and your commitment to excellence will shine through every client interaction.

By building lasting relationships and offering personalized service, you will inspire loyalty and ensure our guests return time and time again. If you thrive in a luxury environment, have a passion for sales, and love connecting people with exceptional destinations, we invite you to be part of our story!

Summary of Responsibilities:

Reporting to the Director Sales & Marketing, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service
• Ensure prompt and courteous service is extended to both internal and external customers
• Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
• Responsible for the Leisure segments such as: Travel Agencies, Tour Operators, wholesalers, Luxury Programs, Tour Groups and main corporate accounts.
• Establish parameters, quotes and negotiate prices, confirming by written contracts
• Maintains a high level of exposure for the hotel in major market areas participating in tradeshows, conventions, sales blitz and promotional events within the hotel and trade related organizations
• Nurture to maintain key accounts, contact, activity and business details within the appropriate software applications
• Closely follows up on all business leads within a 24-hour response timeline to clients.
• Prepare weekly, monthly, quarterly and annual reports, as required
• Conduct competitor surveys and recommend strategies based on market intelligence.
• Follow departmental policies and procedures
• Responsible for key account management on an assigned geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Developing new accounts in the growing markets
• Lead and organized assigned site inspections
• Detailed knowledge of all services provided by the hotel and all relevant fact and figures
• Balance operational, administrative and Colleague needs

Qualifications:

• 3 years Previous Leisure Sales experience required
• Fluency in Portuguese & English verbally and in written; additional languages are an asset.
• University/College degree in a related discipline preferred
• Proficient in financial systems and Microsoft Office (Excel, PowerPoint).
• Excellent leadership, communication, and analytical skills.
• Exceptional interpersonal, communication, and organizational skills.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.

Our Fairmont Values

Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:
We celebrate our differences. We support one another and always stand together.

Integrity:
We build trust through mutual respect and authenticity.

Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:
We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience.
We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.