- Casual
- Permanent
- FAIRMONT
- Wellness & Recreation
__jobinformationwidget.freetext.LocationText__
Fairmont Grand Del Mar, San Diego, US
__jobinformationwidget.freetext.ExternalReference__
REF7979N
Lead Massage Therapist
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
Just east of the Pacific and slightly north of Expectation.
Welcome to Fairmont Grand Del Mar. An elegant tribute to classic Mediterranean estate, seamlessly fusing old-world charm with modern luxury. Here, an award-winning, Renaissance-inspired spa, critically acclaimed dining, exclusive boutique shopping and championship golf course.
Growth and advancement is not only available, it is actively encouraged. We promote a balanced life for our colleagues, continuously seeking new ways to improve our environment and to support our beautiful home of San Diego.
Rate of Pay: $16.30/hr
Under the direction of the Spa Manager, maintain the Massage departments day to day operations to assure a smooth, five star performance while exceeding every guest’s expectation and maintaining a positive working environment.
Responsibilities:
- Administer massage and other body treatments to spa guests according to treatment outline as needed.
- Assess and accommodate guest needs inquiring about their physical well being in order to perform appropriate service.
- Desire and ability to educate and sell products to guests and staff in a knowledgeable, professional and thorough manner.
- Provide training to all treatments staff on massage/body services so they can accurately describe and /or schedule treatments for guests.
- Maintain massage/body treatment inventory and supplies.
- Train treatment staff in product knowledge and in appropriate sales techniques.
- Maintain availability and dedication to The Spa at the Grand Del Mar, being available to work weekends, holidays, and evenings.
- Maintain a thorough knowledge of spa and resort programs, facilities, activities and products.
- Participate in and contribute to staff meetings, training, product knowledge classes and team efforts.
- Provide necessary information to compile complete guest records.
- Promote and execute effective retail sales.
- Abide by all California State Board guidelines.
- Comply with all Grand Del Mar Company safety and health policies and procedures.
- Oversee and maintain the cleanliness and neatness as well as all of the treatment areas and Spa facilities.
- Conduct tours of the facility as requested.
- Ensure the treatment staff provides appropriate and consistent levels of guest service and hospitality.
- Treat all sensitive personal medical information on guest in strictest confidence.
- Maintain personal appearance and grooming standards consistent with the management standards.
- Work cooperatively and professionally with all departments.
- Serve as a role model in all job functions.
- Stay current on all department information, become well-versed and trained in its application and train locker room staff accordingly.
- Fill in for other massage providers as needed. Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager. Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.
- Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
- High School Diploma or equivalent preferred.
- Valid California State and Local County License Some computer knowledge helpful; not required.
- Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest.
- Knowledge of guest service and/or hospitality industry a plus.
- Minimum two years supervising and administrating massage/body treatment services in a luxury resort or spa setting preferred.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Edmonton
Job Category
Rooms
Description
Housekeeping Attendant (Full Time)You are at the heart of the hotel! As a Housekeeping Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfo
Reference
136d4d09-ff7e-4336-b154-1e9a7492a175
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Reporting to the Director of Talent & Culture the Assistant Director is a team builder and supports all leaders and colleagues within the hotel, ensuring company policies, Fairmont Grand Del Mar opera
Reference
2704bd78-9e16-4db1-bf08-46afd6ad0c7b
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our annual Christmas Event! The Supervisor role is a
Reference
a78b924d-2438-43c8-8b6a-cfce7cbf9901
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Are you ready to supervise the most magical time of the year? The princess is looking for a Supervisor to keep things festive, fun, and orderly for our more than 250 thousand Christmas revelers this y
Reference
c592b48c-76f2-4b2a-9dd6-e224e0d3b3a1
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you have a heart full of jingle bells and a passion for spreading yuletide joy? Get ready to sprinkle holiday magic like confetti and make our guests' Christmas dreams come true! We're on the looko
Reference
4f16d0ec-2d93-4533-9397-b1a605b22c36
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Skate into a new job! Come work at North Scottsdale’s only outdoor real ice, ice rink, where you will be skating through the holiday while getting pay! Join our friendly, festive team of hospitable h
Reference
eaf436e7-5d23-4844-bb33-fcf8e2e144cc
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Ride the rails down to the Princess! Come work at the one and only train park at the Fairmont Scottsdale Princess, where you will choo choo through the holiday! Join our friendly, festive team of hos
Reference
7ef6c90e-ff56-45df-8dd1-578220d36211
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Do you want to light up the night for our guests? Dance and play the night away as part of our Signature Character team! We are looking for actors to play the role of our Signature Mascot Characters f
Reference
d8556dbb-e577-4f29-8f2f-9404bab64edd
Expiry Date
01/01/0001
Salary
Location
Fairmont Grand Del Mar, San Diego, United States
Experience Level
Director
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
San Diego
Job Category
Talent & Culture
Description
Director of Training and DevelopmentAs the Director of Training & Development you will be responsible for overseeing and implementing all aspects of training at Fairmont Grand Del Mar. You’ll work col
Reference
6c24dce6-70b8-4e12-b03f-15de8df0aff8
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
Scottsdale
Job Category
Wellness & Recreation
Description
Got the gift of greetings? Come say hi and join our friendly, festive team of hospitable holiday helpers at the Princess this year! We are looking for fun energetic multi taskers with a passion for cr
Reference
860d27fb-9481-47cb-8d7f-b9c4ea094415
Expiry Date
01/01/0001