Kid's Club Attendant

Sofitel Al Hamra Beach Resort

• To perform and record regular, structured checks on all areas of the club facilities as out lined by the Line Manager.
• To oversee all areas relating to children’s activities and supervision.
• To devise a range of activities for all ages and abilities
• To set-up, promote & operate children’s birthday parties to achieve department children’s activity budgets through the active promotion of revenue generating activities
• To keep all equipment clean, tidy and well maintained including proper and secure storage.
• To report any damaged or missing items in rooms to the Kid’s Club Supervisor for action and follow up.
• To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
• To attend to guests requests courteously and promptly in the course of duty.
• To ensure that all guests enjoy their stay being offered the finest personal service.
• To escort the guests rather than pointing out directions.
• To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
• To report any guest comment or complaint.
• Ensures that guest amenities in the pool and beach areas are complete and up to standards.
• Handles hotel equipment and supplies with due care.