- Full-Time
- Permanent
- Information Technology
- ACCOR
__jobinformationwidget.freetext.LocationText__
Hawar Resort By Mantis, Hawar Islands, Bahrain
__jobinformationwidget.freetext.ExternalReference__
REF61820R
IT Supervisor
Region
Luxury & Lifestyle
Mantis is a leading, conservation-focused hotel group with eco-lodges, waterways, and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escap,e or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.
As the IT Supervisor at Hawar Resort by Mantis, you will ensure the efficient operation of the resort's IT infrastructure, systems, and networks. You will oversee system installations, upgrades, maintenance, and troubleshooting while supporting daily operations. You will provide technical guidance, and collaborate with all departments to ensure technology enhances guest experience and operational efficiency. The ideal candidate will have strong technical knowledge, problem-solving skills, and leadership capabilities within a luxury hospitality environment.
What is in it for you:
- Engage in conservation efforts and help preserve wildlife.
- Enjoy sustainable adventures with exclusive rewards.
- Celebrate locality and heritage in a vibrant community.
- Advance your career with global development opportunities.
- Drive change through impactful social initiatives.
- Collaborate with a passionate, innovative team.
Key Responsibilities:
Systems Analysis & Improvement: Analyze current IT systems and provide recommendations for upgrades and improvements to meet operational needs.
Systems Development & Implementation: Supervise the installation of hardware and software systems, ensuring they meet resort and brand standards.
Testing & Troubleshooting: Conduct system tests, troubleshooting, and quality assurance to ensure smooth operations.
Data Security & Recovery: Implement and manage safety procedures, data protection strategies, and recovery plans.
Documentation & Compliance: Develop user manuals, policies, procedures, and safety protocols for IT operations.
Cross-Department Collaboration: Collaborate with other departments to support and enhance resort operations through technology.
Project Execution: Ensure that installations, maintenance, and upgrades are completed on time, within budget, and meet specifications.
Task Management: Prepare work schedules, delegate tasks, and manage IT-related budgets.
Continuous Learning: Stay updated with the latest industry trends and ensure the team receives regular refresher training.
Bachelor's degree in Computer Science, Information Technology, or a related field (Associate's degree may be accepted with relevant experience).
Certifications in IT systems or networking will be considered an asset.
Minimum of 3–5 years of practical experience in installing, maintaining, and managing IT systems, preferably in a hospitality environment.
OASYS system experience and familiarity with Accor systems and platforms are highly preferred.
Strong knowledge of hotel IT systems such as PMS, POS, networks, security systems, and business applications.
Solid understanding of cybersecurity and data protection best practices.
Excellent communication, interpersonal, and leadership skills.
Ability to troubleshoot under pressure and provide timely solutions.
Strong organizational and time management abilities.
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLES
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Swissôtel Nankai Osaka, Osaka, Japan
Experience Level
Associate
Job Schedule
Full-Time
Brands
SWISSOTEL
Job type
Permanent
Locations
Osaka
Job Category
Information Technology
Description
Must work in timely, safe, prudent, and organized mannerIs aware of and abides by all hotel policies, procedures & relevant legislationsTo be ready and responsible when assigned to perform any other d
Reference
04712fbe-7c93-4a63-8779-162a35d291c7
Expiry Date
01/01/0001
Salary
Location
Sofitel Cairo Downtown Nile, Cairo, Egypt
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Cairo
Job Category
Information Technology
Description
Maintain computer systems and networks, ensuring they are up-to-date and running efficiently.Install, configure and troubleshoot hardware and software, including operating systems and applications.Pro
Reference
2a1b7d07-86f4-4f53-8d38-11f6a93bb0cb
Expiry Date
01/01/0001
Salary
Location
Le Royal Monceau - Raffles Paris, Paris, France
Experience Level
Student
Job Schedule
Full-Time
Brands
ACCOR
Job type
Internship
Locations
Paris
Job Category
Information Technology
Description
Sous la responsabilité du Directeur des Systèmes d'Information et de son Adjoint, pour une durée de 6 mois, vous contribuerez au bon fonctionnement du système d’information de l’établissement, au serv
Reference
c333ebb5-2bb8-4df8-9aa3-9d59fbdb24c1
Expiry Date
01/01/0001
Salary
Location
Raffles Doha, Doha, Qatar
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RAFFLES
Job type
Permanent
Locations
Doha
Job Category
Information Technology
Description
The IT Manager is responsible for managing and maintaining the hotel’s entire technology infrastructure to ensure smooth operations and continuous availability of critical systems across all departmen
Reference
7014c763-5d99-438f-a7bc-40c633288346
Expiry Date
01/01/0001
Salary
Location
Victoria Golf Resort and Spa Managed by Accor, Vilamoura, Portugal
Experience Level
Associate
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Vilamoura
Job Category
Information Technology
Description
IT Manager M/F/XWe are seeking a dynamic and highly motivated IT Manager to join our leadership team.As the It manager , you will play a critical role in shaping the Technology systems & services su
Reference
feaeffd7-5695-4854-94ec-41f225243d52
Expiry Date
01/01/0001
Salary
Location
Mövenpick Aqaba, Aqaba, Jordan
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Aqaba
Job Category
Information Technology
Description
IT Officer - Mӧvenpick Resort & Residences AqabaJob Purpose This position exists to be with overall Information Technology functions in the hotel. Supports all departments in the hotel. Also provides
Reference
97adc13d-8c34-4610-b547-771244ef6d35
Expiry Date
01/01/0001
Salary
Location
Pullman Dubai Creek City Centre, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Dubai
Job Category
Information Technology
Description
You are responsible to assist the departments n the operation of all computer hardware and / or software installation and maintenance.Serve as secondary contact for all servicing of computer PC hardwa
Reference
727c23ed-5a08-4ed4-abf8-78b866bf9aad
Expiry Date
01/01/0001
Salary
Location
Fairmont La Marina Rabat Sale Hotel And Residences, Rabat, Morocco
Experience Level
Executive
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Rabat
Job Category
Information Technology
Description
L’IT Manager est responsable de la gestion, de la sécurité et du bon fonctionnement de l’ensemble des systèmes informatiques de l’établissement. assist par le chargé IT, Il/elle garantit la continuité
Reference
3f0cb9c3-6df2-4cc6-8148-3d0b5af59683
Expiry Date
01/01/0001
Salary
Location
İstanbul, Turkey
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Istanbul
Job Category
Information Technology
Description
Accor Tech is a leading hospitality technology operating across the world: our global #OneTechTeam works to simplify and accelerate the global tech ecosystem that powers Accor. Our 1,200 Heartist®, pa
Reference
d8445e3a-cb4e-4c93-94d0-cbc1f0cbb419
Expiry Date
01/01/0001
Salary
Location
RIXOS RIXOS PHU QUOC ISLAND VIETNAM, Phu Quoc, Vietnam
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
RIXOS
Job type
Permanent
Locations
Phu Quoc
Job Category
Information Technology
Description
We are seeking a skilled and innovative IT Specialist to join our dynamic team in the beautiful island of Phu Quoc, Vietnam. As a key member of our IT department, you will play a crucial role in maint
Reference
463ee10f-f717-421f-887e-ddceda161b33
Expiry Date
01/01/0001