- Full-Time
- Permanent
- Information Technology
- Accor
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Fairmont Ajman, Ajman, AE
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REF29928H
IT Analyst
Region
Luxury & Lifestyle
- Support & Maintenace of T.T. infrastructure including telecommunications.
- Implement technology-related processes, system and telecommunications.
- Installation of software/hardware upgrades in compliance with Fairmont Hotels & Resorts corporate policies and legal requirements.
- Responsible for daily backup and restores.
- Monitor technology and telecom mailbox and ensure call resolutions within the service levels.
- Maintain up-to-date detailed knowledge and records of all systems security, contingency plans, internal controls and standards.
- Perform routine daily clerical functions regarding integrity of computer systems.
- Other duties as assigned
- Support AV
- Excellent organizational, follow-through, and communication skills
- Exceptional problem resolution abilities
- Strong guest interactions skills.
- Strong technical background, with specific requirement as follows:
- Detailed knowledge of operating systems including Win7
- Knowledge in management of operating of PMS (Micros-Fidelio), PABX/Voicemail/Call Accounting, RIS, Sales and Catering
- 1-2 years experience in an IT role in a fast-paced luxury hotel/conference environment
- Microsoft Certified Software Engineer
- Understand of Cisco Netwoking Equipment
- Understand of TCP/IP networks.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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