- Full-Time
- Apprenticeship
- Sales & Marketing
- ACCOR
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Issy-les-Moulineaux, France
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REF6802X
Internal Communications & Community Engagement Apprenticeship (F/M/X)
Region
Accor HQ
Join Accor – a professional journey at the heart of a committed, international and transforming group
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,800 hotels, 10,000 restaurants, and lifestyle destinations in over 110 countries.
Join us at Accor’s headquarters in Issy-Les-Moulineaux, where the Group’s global expertise comes together: strategy, finance, human resources, legal, technology, marketing, sustainability, communication, audit, procurement, and more.
Joining Accor means actively contributing to defining, structuring, and supporting the transformation of an international group, in direct connection with operational teams around the world.
JOB DESCRIPTION
Within the Group Global Communications department, you will join the Internal Communications team to help shape and deliver global communications initiatives. Beyond content production, you will contribute to editorial thinking, community engagement strategies and the continuous improvement of our communication channels.
We are looking for someone who enjoys both execution and reflection: someone who likes creating content, but is equally interested in understanding audiences, improving communication effectiveness and contributing ideas that shape our editorial approach.
You will be involved in various projects, particularly focusing on:
Community Management:
- Contribute to building and managing the editorial strategy and planning of our internal social platform
- Create, publish and animate engaging content
- Analyze engagement metrics and recommend improvements based on performance and employee feedback
- Identify emerging topics, conversations and opportunities to strengthen engagement
Support on the employee advocacy program: Working together with the project manager, support on animating the network of ambassadors, content curation, animation and optimization of the program.
Content creation: Assisting in the development of communications assets, including writing agency briefs, creating visuals on Canva or video assets, drafting editorial content and guidelines.
Newsletter management
- Contribute to the production of an internal corporate newsletter and its editorial direction by identifying relevant stories and proposing angles that resonate with employees
- Support the production process end-to-end: briefing, drafting, agency coordination, validation and distribution and KPIs tracking.
- Monitor performance and suggest improvements to increase readership and engagement
Project management
- Participate in weekly editorial meetings with internal stakeholders
- Coordinate communications projects across multiple stakeholders
- Help prioritize communication requests and contribute to editorial planning
- Challenge briefs and propose communication approaches adapted to the audience and objectives
- Ensure projects are delivered on time while maintaining high editorial standards
- Coordination with internal and external partners (agencies, production teams)
By participating in these diverse projects, you will gain valuable experience in corporate communications, content strategies and employee engagement, all while working alongside a dynamic team committed to fostering a positive and collaborative workplace culture.
BACKGROUND
Level of Education: Master / MBA - Bac + 4/5 / Final year of business school
First experience/relevant apprenticeship in a corporate organization / communication agency
Area of study: Communications, business school, hospitality
Languages: French and English (fluent)
WHAT WILL HELP YOU SUCCEED IN THE ROLE?
- You enjoy writing and can communicate ideas clearly.
- You pay attention to detail without losing sight of the bigger picture and take pride in delivering high-quality work.
- You are comfortable creating presentations and communications materials using tools such as PowerPoint and Canva.
- You are naturally curious and enjoy spotting trends, identifying opportunities and proposing new ideas.
- You are able to adapt your communication style to different audiences and stakeholders.
- You can work independently when given a clear framework and are comfortable taking ownership of your tasks.
- You are a team player and curious about the hospitality industry, eager to learn in a global environment.
- You have a genuine interest in the fields of communications and employee engagement.
- You have excellent writing skills in French and English.
Based within Accor's international headquarters in Paris, you will be under the responsibility of and work closely with the Global Director of Engagement & Internal Communications.
Join Young Talents & Graduates
Be the first to hear about internships, apprenticeships, and graduate opportunities designed to help you learn, grow, and start your career in hospitality.
Join the CommunityDiscover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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