Income Audit

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Responsibilities

Income Audit Oversight:

· Supervise daily audit procedures to ensure all hotel revenue, including rooms, food & beverage, and other charges, are accurately posted to the general ledger.

· Review and reconcile all daily revenue reports from various departments to ensure consistency and accuracy.

· Ensure all discrepancies are resolved in a timely manner, escalating any unresolved issues to management as needed.

Team Supervision & Training:

· Supervise and train income audit associate to ensure adherence to all auditing procedures, accounting principles, and hotel policies.

Revenue Reconciliation:

· Reconcile revenue and payment discrepancies between the front desk, food & beverage, and other departments.

· Ensure that all postings are in accordance with internal controls and industry standards.

· Review all adjustments, cancellations, and corrections made to guest folios to ensure accuracy and prevent fraud.

Daily and Monthly Reporting:

· Prepare and review daily, weekly, and monthly income audit reports to provide accurate financial data to senior management.

· Ensure reports are generated timely, error-free, and in compliance with hotel and regulatory standards.

· Provide financial analysis and reporting on variances or discrepancies in daily revenue to help management understand financial trends.

Internal Control & Compliance:

· Ensure that all income audit procedures follow hotel internal control guidelines and accounting policies.

· Collaborate with internal auditors to ensure proper compliance with financial regulations and audit standards.

· Conduct periodic checks to verify the accuracy of guest billing and accounting.

Collaboration with Other Departments:

· Work closely with the Front Office, F&B, and Sales departments to ensure proper revenue capture and reporting of sales transactions.

· Communicate any discrepancies in revenue postings or other financial concerns to the relevant departments.

· Assist in addressing any concerns or questions regarding charges or financial discrepancies from guests or hotel management.

Month-End Closing:

· Assist in the month-end closing process to ensure timely and accurate revenue recognition.

· Ensure that all income transactions are recorded and reconciled accurately before month-end reporting.

Continuous Process Improvement:

· Review and suggest improvements to existing income audit processes and procedures to enhance efficiency and accuracy.

· Stay updated on industry best practices and accounting standards to implement changes as necessary.

Audit Assistance:

· Assist with external and internal audits, providing necessary documentation and explanations of revenue transactions when required.

· Prepare and maintain files for audit reviews.

Additional Responsibilities

· Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.

Abilities/Key Competencies/Skills

Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.

Leading Myself

· Positive Orientation

· Operational Decision Making

· Self-Development & Management

Leading Others

· Developing an Empowered Team

· Leading an Engaged and Diverse Team

· Communication

Leading the Business

· Advocating Guest Passion

· Business Planning and Analysis

· Business Improvement and Change

Experience/Certificates/Education

· Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.

· Minimum of 3-5 years of experience in income auditing, accounting, or finance, preferably in the hospitality industry.

· Strong knowledge of accounting principles and practices.

· Proficiency with accounting software (e.g., Oracle, Sage, or similar systems).

· Detail-oriented with the ability to identify discrepancies and take corrective actions.

· Excellent organizational and time-management skills.

· Strong communication skills, both written and verbal.

· Ability to work under pressure, meet deadlines, and handle multiple tasks simultaneously.

· Strong communication and interpersonal skills.

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.