Company Description
Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury
Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offers an unforgettable luxury escape, where guests discover the perfect blend of the French Zest and Sofitel luxury.
Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.
We are looking for a passionate In-Room Dining Attendant to join our Food & Beverage team. In this guest-facing role, you will deliver exceptional in-room dining experiences, ensuring every meal is presented with care, served with professionalism, and reflects the luxury standards of Sofitel. From preparing orders to providing warm, personalised service, you will play an important role in creating memorable stays for our guests.
Job Description
- Deliver warm, professional, luxury-standard service aligned with Sofitel values at all times.
- Provide prompt, courteous in-room dining service, including order delivery, presentation, billing, and timely tray/trolley clearance.
- Maintain excellent product knowledge, uphold hygiene and safety standards, and ensure all work areas remain clean, stocked, and operational.
- Collaborate effectively with supervisors, kitchen, and service teams; report issues or maintenance needs promptly.
- Complete required checklists, training, and compliance with all grooming, conduct, brand, and operational procedures.
- Perform additional duties within your capability as directed by management.
Qualifications
About you
- Previous experience in a hotel or hospitality environment is highly desireable
- Able to handle tasks carefully and correctly – is thoughtful and exact in details with a sense of urgency and accuracy
- Displays a high level of positive energy in all interactions
- Demonstrates versatility in responding to guest requests and situations
- Is a team player that contributes to and assists co-workers
- Must have the ability to carry multiple trays at once
- Ability to work flexible shifts, including weekends and public holidays
Additional Information
Additional Information - Why Join Sofitel Sydney Wentworth?
We value our people and offer:
- Global discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwide
- Generous leave entitlements, including birthday leave and up to 12 weeks parental leave
- 30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth Bar
- Career development opportunities within a globally recognised luxury hospitality brand
- Ongoing learning and development, working alongside industry leaders
- Onsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parking
- A complimentary hotel stay package to celebrate your work anniversary
- Free 24/7 access to our Employee Assistance Program for confidential wellbeing support
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.
Please note that full working rights in Australia are required for this role.
