I.T. Manager

Your team and working environment:

Ideally, situated steps away from Fifth Avenue, Times Square and Grand Central Station, Sofitel New York’s 398 spacious guest rooms including 52 suites provide a haven in the midst of the hustle and bustle of the city.  With French inspiration, our ambassadors deliver service from the heart and lifelong memories one guest at a time.
 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

 Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.

As a Housekeeping Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations and ensure an exceptional guest journey. 

What is in it for you:

You will be working with a creative, driven group of professionals in an award-winning NYC luxury hotel. With the global footprint of ACCOR Hotels, you have the opportunity to grow and advance within the company and work with colleagues from all over the world on a regular basis. Employee discounts and exceptional benefits available. Convenient to all public transportation.

Sofitel New York is looking for an IT Manager who is an enthusiastic, hospitality-oriented professional that will manage day-to-day Information Technology efficiencies. As the IT Manager, you will champion computer systems, facilitate compliance with all security protocols, protect data, and ensure our network is optimized in support of hotel-wide operations. Establish and support a high level of cooperation and teamwork in all areas of Information Technology and among other departments.

What is in it for you:

• Employee Discount Travel Program
• Employee Assistance Program (EAP)
• Extended healthcare plan coverage
• Opportunity to develop your talent and grow with the Company
• Salary Range: $77 - $85k / Year

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Manage the hotel’s day-to-day IT activity ensuring all standards are followed
• Comply with the company’s IT Security Policy as it pertains to hardware, software, security/data safety
• Assist in the proper backup of all business related, user relevant data
• Schedule routine, preventative maintenance and daily clerical functions regarding integrity of computer systems
• Support and maintain the hotel’s stand-alone systems
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Troubleshoot network issues as required
• Liaise with hardware and software vendors on a regular basis to remain current with technology changes
• Install software/hardware upgrades in compliance with the Company’s policies & legal requirements
• Ensure that Sofitel hotels technology Policies and Procedures are carried out.
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned

Your experience and skills include:

• Leadership experience in a similar role required
• Advanced troubleshooting knowledge of Windows 10 and MS Office software suites
• CompTIA A+ certification required
• Experience using WDS and image development
• Microsoft Certified Software Engineer preferred
• Understanding of TCP/IP networks
• University/College degree in a related discipline required
• Understanding of hotel applications an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Previous experience in the hospitality environment is an asset

• The hotel is unable to assist candidates in obtaining work authorization documents. 
• Visa Requirements: Must be legally eligible to work in the United States.