Human Resources Officer

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #Hospitality is a work of Heart"

A Human Resources Officer is responsible for assisting in the day-to-day running of the Human Resources Department, team member welfare, and engagement while delivering a positive first impression to all our internal team members.

• Ensure smooth and efficient operations of the Human Resources Department by welcoming all persons entering the Human Resources Office or via the telephone at all times.
• Provide updated information to all department heads and team members as needed.
• Process all necessary paperwork in an accurate and timely manner in order to meet specific deadlines and maintain a professional image at all times.
• Prepare the monthly birthday calendar and birthday cards on a daily basis for team members, and deliver the assigned gift and cake on time on a particular day.
• Organize and actively participate in all human resource social activities.
• Prepare feedback on all the activities and share the concerns with superiors.
• Organize and run the team members committee meetings monthly and when required throughout the month.
• Team members' notice boards update on a regular basis.
• Assist in the Team Member of the Month process (nomination, voting, and awarding).
• Prepares letters and documentation from Human Resources as requested by team members.
• Maintain and update all human resource records, i.e., personnel files, KBIs, exit interviews, leave, new team member information, etc.
• Assist on travel arrangements for new team members, including ticketing, transfer arrangements, and welcoming them to the resort when required.
• Prepares the new team member’s welcome letters and announcement regarding their first day of joining.

• Bachelor's degree in Human Resources, Learning & Development, or a related field.
• Proven experience as an HR officer, administrator, or other HR position.
• Experience with the hiring and onboarding process would be an advantage.
• Excellent English communication, both written and verbal.
• Strong interpersonal and problem-solving abilities and the ability to lead by example.
• Excellent communication skills and a high standard of grooming and presentation

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity.

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.