Housekeeping Manager

Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It’s where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. 

Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.  

Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. 

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit.
• Salary Range: $72,000.00 - $77,000.00/year USD

Under Supervision of the Assistant Director of Housekeeping, the Housekeeping Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development. 

• Assist with the daily operation of the department with primary focus of the evening shift 

• Be able to organize both morning and evening shifts and ensure both teams are set for their day to day activities 

• Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors 

• Assist with scheduling and training of housekeeping team 

• Walk all public areas to ensure areas are clean and up to 5 star standards 

• Conduct general inventories for cleaning, guest and operating supplies, recording all stock and maintaining control of all issuing 

• Monitor time and attendance ensuring all employees adhere to break policy 

• Maintain preventative maintenance programs and make recommendations 

• Perform daily inspections and audits 

• Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner 

• Attend any and all manger meetings as required 

• Other duties as assigned 

• College graduate or equivalent experience is preferred. 

• Hotel Luxury experience at a 4-5 star property preferred.   

• Previous experience at least one year in a supervisory capacity in Housekeeping.   

• Able to communicate well both verbally and written in English. 

• Able to verbally communicate in Spanish.   

• Computer efficient in both Excel and Word is preferred. 

• Previous experience with PMS systems, Procurement and payroll applications (Opera, Hotsos/Rex, Birchstreet, ADP, Unifocus, DayForce etc) preferred. 

• Must be able to coach/council and develop employees through basic skill.  Must be able to motivate by example either on the production floor or, in a classroom environment.   

• Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.   

• Able to establish, and maintain a safe working environment according to OSHA regulations, that would protect both the employee and coworkers. 

Physical Demands: 

• Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.   

• Ability to work without direct supervision.   

• Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.   

• Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems  

• Successfully complete the training / certification process for this position. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS