- Full-Time
- Permanent
- 21C MUSEUM HOTELS
- Rooms
__jobinformationwidget.freetext.LocationText__
21c Museum Hotel Cincinnati, Cincinnati, United States
__jobinformationwidget.freetext.ExternalReference__
REF45582O
Housekeeping Manager
Region
Luxury & Lifestyle
If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is hourly.
Reports To: Executive Housekeeper / Housekeeping Manager
General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.
Supervises: Housekeeping Supervisors, Room Inspectors
General Purpose: The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping staff, promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets, using minimal expenses to maximize profits.
Specific Responsibilities:
- Supervise the housekeeping employees, motivate the team through training, development, empowerment, coaching, and counseling.
- Recommend discipline and termination, as appropriate.
- Supervise and inspect the daily cleaning of the guest rooms, public areas, and back of house.
- Ensure compliance with accident/loss preventive programs.
- Achieve a high level of cleanliness and guest satisfaction.
- Monitor and report on expenses (payroll and supplies) in an effort to control cost, while ensuring adequate staff, and supplies are on hand to provide top quality service.
- Respond to guest requests, concerns and problems to ensure guest satisfaction.
- Work with the front desk staff to help resolve guest issues that arise.
- Refer and follow-up on maintenance issues/problems with Engineering to protect hotel assets and to ensure a safe and accident free environment for guest and employees.
- Log items into the Lost and Found and answer inquiries from guests to meet overall lost & found satisfaction.
- Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company.
- Communicate within all departments of the company.
- Responsible for learning and being efficient using the 21c checkbook. This involves invoicing, calling suppliers, budgeting, researching, and working with the accounting department.
- Perform special projects and other responsibilities as assigned. Participate in hotel committees and task force assignments.
- Scheduled days and times may vary based on needs.
- A thorough knowledge of the Housekeeping field.
- A demonstrated ability to determine a course of action based on knowledge of workplace policies and procedures
- Supervision/management experience and skills.
- Ability to compile facts and figures.
- Ability to meet and maintain budget.
- Must be able to open, close, or work any shift during special events.
- Requires a can-do attitude.
Education/Formal Training:
- High school diploma or equivalent
Experience:
- Two to three full years of employment in a related position with this company or another organization.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
, West Hollywood, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
MONDRIAN
Job type
Permanent
Locations
West Hollywood
Job Category
Rooms
Description
The Housekeeping Supervisor is responsible for managing the Room Attendant staff and Housemen who are cleaning guest rooms, lobby areas, pool areas, and common areas as assigned ensuring the Mondrian
Reference
8ef0c325-c1d8-4011-a135-98d67991eeca
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Rooms
Description
At Fairmont Scottsdale Princess, unparalleled service and luxury await guests of Privado, our exclusive villa experience. At Privado, we are looking for experts in luxury; to know luxury is to serve l
Reference
b8067e83-7b28-43cc-b161-355652f8a0f9
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Banff
Job Category
Rooms
Description
Join our team as a creative, enthusiastic, and self-motivated individual with a strong work ethic. Support Room Attendants, handle guest calls, sort linens, and maintain public areas. This position of
Reference
17e785d6-0289-4d3c-b5bf-a34354777e07
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, United States
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Assistant Guest Services Manager Inspiring and engaging. As an Assistant Guest Services Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Operations and ensure
Reference
9309cc0a-feba-42a8-9570-486ad863f59a
Expiry Date
01/01/0001
Salary
Location
Fairmont Banff Springs, Banff, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Graduate Job
Locations
Banff
Job Category
Rooms
Description
Are you a recent graduate with a passion for hospitality, tourism, culinary arts, or hotel and restaurant operations? If you're talented, motivated, and eager to apply your education in a world-class
Reference
047165ee-dcdd-4fac-8cdc-2525b386eec2
Expiry Date
01/01/0001
Salary
Location
Belo Horizonte, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Belo Horizonte
Job Category
Rooms
Description
Garantir a disponibilidade de apartamentos limpos e arrumados, bem como a organização e limpeza das áreas públicas, de acordo com o estilo da marca de atuação. Colocar o cliente no “coração” de tudo o
Reference
e2ebae39-b9ad-4184-8bf5-4c62a986d61c
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Rooms
Description
Specific Responsibilities:Retrieves items from shelves and storerooms, set up cleaning cart with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.Clea
Reference
ebda78f3-1b0d-47bb-9306-de8b1ec1fc35
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Rooms
Description
Reports To: Executive Housekeeper General Purpose: Cleans and prepares guest rooms and public areas by meeting an established standard of cleaning to assure guest satisfaction and the overall appear
Reference
10013509-c7b5-43c2-a28c-40f926f24b7e
Expiry Date
01/01/0001
Salary
Location
The Savoy, London, United Kingdom
Experience Level
Not Applicable
Job Schedule
Casual
Brands
FAIRMONT
Job type
Temporary
Locations
London
Job Category
Rooms
Description
Job Title: Front Desk Agent, (0-hour Casual Contract) Department: Front Office Inspired & Supported by: Reception Manager Salary: £15,06 per hour + tronc service charge + commission on upselling
Reference
82315c99-8057-4e6f-81f4-b06c5404eee8
Expiry Date
01/01/0001
Salary
Location
21c Museum Hotel Cincinnati, Cincinnati, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
21C MUSEUM HOTELS
Job type
Permanent
Locations
Cincinnati
Job Category
Rooms
Description
Reports to: Guest Services Manager/Rooms ManagerGeneral Purpose: Under general supervision, provides porter and valet services to hotel guests and ensures their satisfaction and comfort by promptly an
Reference
c418c9fe-6712-48a4-bff1-c28f5a43deea
Expiry Date
01/01/0001