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  1. Full-Time
  2. Permanent
  3. SOFITEL
  4. Rooms

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Sofitel Los Angeles at Beverly Hills, Los Angeles, United States

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REF48959N

Housekeeping Houseperson

Region

Luxury & Lifestyle


This vacancy has now expired. Please see similar roles below...


Company Description

Sofitel is the only French luxury hotel brand with a presence on five continents with 120 addresses, in almost 40 countries. Sofitel offers contemporary hotels and resorts adapted to today’s more demanding and more versatile consumers who expect and appreciate beauty, quality, and excellence. Each Sofitel property offers a genuine experience of the French “art de vivre.”

Sofitel Los Angeles at Beverly Hills is situated in West Hollywood, on the edge of Beverly Hills and just steps away from iconic landmarks; LA designer boutiques, contemporary art galleries and world famous spots. We blend Hollywood glamour, European elegance, and French style in an ambiance that combines see-and-be-seen excitement and the calm of an urban resort.


Job Description

  • Respond to all guest and room attendant messages coming in from HotSos
  • Ensure all guest elevator landings and service landings are clean.
  • Restock room attendant closets as needed throughout the day.
  • Collect dirty linen and trash from closets; continually throughout the day
  • Keep service areas clean and free of debris to avoid any security mishaps
  • Make sure that all closet doors are closed at all times
  • Vacuum hallways when time becomes available throughout the shift
  • Practice safe and secure methods of working
  • Customer service oriented
  • Shampoo guest rooms and clean shower heads as needed after 4pm.
  • Clean P2 storage area; inside and outside

Typical Working Conditions:

  • Change of temperature in guest rooms
  • Possible exposure to mold in bathrooms
  • Different scents in guest rooms
  • Carrying both wet & dry linen; between 25lb and 50lbs
  • Pushing and pulling cart filled with dry linen; up to 75 lbs.
  • Being on your feet for a period of almost 8 hours
  • Exposure to a variety of guests and behaviors
  • Indoor/Outdoor

Equipment Used:

  • Apple/Android Device used to control Guest and room attendant messages and report housekeeping needs or maintenance issues
  • Vacuum cleaner
  • Cleaning chemicals, rags, duster, gloves
  • Master keys
  • Linen carts
  • Shampoo machine & extractor, deodorizer machine
  • Glass washing machine
  • Dolly

Qualifications

  • Detail oriented & organized,
  • Able to communicate in English
  • Be able to work in a team
  • Knowledge of Android/ Apple technology
  • Work well in fast pace environment
  • Ability to clean room
  • Basic knowledge of safety and security rules
  • Able to work under pressure when challenged by both guest and ambassador requests

Additional Information

Confidentiality: All your information will be kept confidential according to EEO guidelines.

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Pay: $30.57 per hour

Schedule: Variable

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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