Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Job Description
- Coordinate daily housekeeping activities and assign tasks to room attendants and supervisors.
- Update room status in the system and ensure all information is accurate and communicated in real time.
- Handle guest requests promptly and efficiently, ensuring they are logged and followed through.
- Maintain clear communication between Housekeeping, Front Office, and Engineering departments.
- Manage lost and found items, ensuring proper documentation and secure storage.
- Monitor inventory of linens, amenities, and supplies; assist with ordering and stock control.
- Prepare daily reports such as occupancy, room discrepancy, and staff productivity.
- Handle scheduling, monthly attendance, payroll and administrative tasks for the department.
- Ensure all health, safety, and hygiene standards are followed.
- Support the Executive Housekeeper and Supervisors in daily operations and special projects.
Qualifications
- Previous experience in a housekeeping or administrative role (hotel experience preferred).
- Strong organizational and multitasking skills with attention to detail.
- Proficient in hotel PMS systems (e.g., Opera, Oasys) and Microsoft Office.
- Excellent communication and customer service skills.
- Ability to work under pressure in a fast-paced environment.
- Positive attitude, professionalism, and strong teamwork skills.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
