Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo!
#BELIMITLESS
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Job Description
JOB SUMMARY
The Guest Room Attendant is responsible for cleaning the guest rooms according to the Rixos Hotel standards of cleanliness. Completes self-inspections, and provides personal, professional and courteous service to every guest. The Housekeeping Attendant is responsible for exceeding guest expectations through positive interactive skills and anticipating needs.
JOB RESPONSIBILITIES
- Know and adhere to the company policies and procedures, embrace company culture and take pride in the resort and its amenities.
- Awareness of guest experience at all times, smile and make eye contact, communicate professionally.
- Follows all department policies and procedures for room cleanliness and self-inspection.
- Responsible for maintaining the Rixos standards of service to guests and coworkers at all times.
- Responsible for maintaining the cleanliness and condition of each room by performing General Clean/special projects.
- Must be able to complete assigned credits by exercising proper time management daily.
- Replenish all room amenities such as toiletries, soaps and tissues.
- Must safely operate and maneuver the powered mobile carts.
- The Housekeeping Attendant interacts with guests, co-workers and supervisors in a professional and courteous manner.
- Works with safety as a priority, and follows department and company safety guidelines in operating the motorized cart, use of chemicals, and lifting requirements.
- Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
- Understands the resort, hotel features and services including how to find the information for the guests.
- Solution oriented, stays on task, and promotes teamwork.
Qualifications
- Prior experience in housekeeping or cleaning roles will be highly regarded
- Physical fitness and stamina, with the ability to handle repetitive tasks such as bending, lifting, and standing for extended periods
- Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided)
- Excellent communication skills to interact professionally with guests, team members, and contractors
- Positive attitude, team spirit, and a strong work ethic
- Reliable, punctual, and able to work a flexible schedule, including weekends and public holidays as required
Additional Information
Your team and working environment:
- Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.
- At Accor, we are Heartists!
Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding
