Hotel Restaurants Manager

Novotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.

We are excited to be looking for a Hotel Restaurants Manager to join our team. We are looking for someone passionate, creative and enthusiastic to lead our team and enhance our guest experience.

Responsibilities include:

• Oversee daily restaurants operations, ensuring high standards of food quality, service, and cleanliness
• Manage staff recruitment, training, and performance evaluations to build a motivated and effective team
• Create and implement strategies to increase sales and enhance customer satisfaction
• Monitor inventory levels and order supplies as needed, maintaining cost control
• Collaborate with the kitchen staff to develop menus and special promotions
• Handle customer inquiries, complaints, and feedback promptly and professionally
• Ensure compliance with health and safety regulations and restaurant policies
• Prepare reports on operational performance and suggest improvements

• Proven experience as a Restaurant Manager or similar role in the hospitality industry
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Financial acumen with experience in budgeting and cost control
• Knowledge of food safety regulations and best practices
• Ability to work flexible hours, including evenings and weekends
• Flexibility in working hours is essential as you will be required to work hours as per business requirements, which will include weekends, evenings and may include bank holidays

As part of our team you can have:

• Free night stays in our UK hotels (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks

Our objective is simple: make you grow and give you the spark to unleash your personality.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.