Company Description
Are you ready to lead one of the UK’s iconic hotel & resort destinations?
A unique opportunity has arisen to launch a new Accor brand to the UK market.
Set in over 300 acres of picturesque Hampshire countryside, the Resort offers a unique experience all in one place.
With bedrooms, residences & penthouses, golf course, meeting & events spaces, restaurants, health club & spa, this is the ideal destination for a night away, staycation, golf break, wedding, conference & much more.
We are looking for a driven, people-first Hotel Manager to take full ownership of our Resort – leading the team and elevating the guest experience.
Job Description
YOUR ROLE:
- Overall day-to-day leadership of hotel operations, including front office, housekeeping, food & beverage, maintenance, culinary, health club & spa, duty manager - guest services
- Implementation and monitoring of brand/service standards, SOP's
- Support Accor and Mövenpick system implementations
- Revenue optimisation & maximisation, cost control, P&L and payroll accountability
- Team development, rostering optimisation / operational efficiencies across departments, performance management
- Health & safety, compliance management, support and lead Green Key Certification, deliver high consistent guest expectations satisfaction - (RPS) ownership
- Strategic input on property improvements, CAPEX, all other key management support functions
Qualifications
YOUR SKILLS AND EXPERIENCE INCLUDE:
- Previous premium hotel experience is necessary.
- A strong commercial acumen with a track record of meeting or exceeding revenue & profitability targets.
- Passion for creating memorable guest experiences with a meticulous eye for detail.
- Eligibility to work in the UK is essential.
Additional Information
One more thing…
By working at the Old Thorns Hotel & Resort you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
