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  1. Part-Time
  2. Permanent
  3. Rooms
  4. ACCOR

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ibis Newcastle, Newcastle, Australia

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REF55512T

Hotel All Rounder - Ibis Newcastle

Region

MEA SPAC



Company Description

Accor's Ibis Newcastle have an exciting opportunity for a rising star to join the team as a Hotel All Rounder in a thriving and exciting environment! 

 


Job Description

  • Working across both Reception and Housekeeping
  • Provide personalised service and a memorable experience for our guests – every guest, every interaction, every day.
  • Checking guests in and out Maintaining accurate guest accounts
  • Taking bookings, providing helpful information & entering reservations
  • Answering guests queries in a timely and efficient manner.
  • Addressing guest requests and handling guest complaints in a positive manner.
  • Assisting in Food & Beverage service
  • Working in Housekeeping, cleaning guests rooms and servicing
  • Strong Attention to detail

Qualifications

  • Previous hotel front office reception experience preferable
  • Professional telephone manner and exceptional customer service skills
  • Are positive, friendly, and guest-oriented 
  • Have a strong attention to detail
  • Are flexible and ready to work across a seven-day roster, including weekends and holidays
  • RSA

Additional Information

  • What is in it for you:

  • ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage,
  • Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
  • Opportunity to develop your talent and grow within your property and across the world!

 

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US
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