- Full-Time
- Internship
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Milano Linate Aeroporto, Milan, Italy
__jobinformationwidget.freetext.ExternalReference__
REF57800D
Host/ Guest Relations Manager - stage
Region
Europe and North Africa
This vacancy has now expired. Please see similar roles below...
Il Guest Relation agent è il punto di riferimento degli ospiti in struttura, il suo ruolo è garantire il massimo confort degli ospiti in hotel e l’alta qualità dei servizi da essi acquistati.
#BELIMITLESS
L'hotel Novotel Milano Linate è alla ricerca di una persona socievole e volenterosa che si voglia approcciare al mondo dell'hospitality con un percorso di tirocinio dove potrà imparare a gestire l’ospite dalla prenotazione al termine del suo soggiorno.
Il full time prevede 40 ore settimanali distribuite su cinque giorni. Rimborso spese e pasti inclusi.
- Gestire utilizzando tecniche base di management e problem solving per esaudire le richieste e le esigenze degli ospiti rispondendo il modo puntuale e tempestivo.
- Gestire le relazioni con i clienti, attraverso il contatto umano e l’empatia per migliorare e rendere più autentica l’esperienza dell’ospite.
- Pianificare e supervisionare le attività per gli ospiti.
- Coordinare le attività promozionali mirate ai clienti per favorire i processi di fidelizzazione e al tempo stesso incrementare le recensioni positive.
Requisiti necessari:
- Conoscenza professionale di Italiano e Inglese. Conoscenza lingua Francese sarà considerata un plus, ma non necessaria.
- Conoscenze informatiche: pacchetto Office, posta elettronica e web browser
- Capacità di lavorare in modo autonomo e indipendente
- Attenzione ai dettagli e orientamento al cliente.
Cosa Offriamo:
- Far parte di un Gruppo internazionale presente in oltre 110 paesi
- Imparare l’ospitalità in una realtà alberghiera internazionale facendo pratica diretta
- Apprendere le skills della mansione confrontandosi in prima persona con i clienti e lo staff.
- Rimborso spese e pasti inclusi.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Olympic Hotel - Seattle, Seattle, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Seattle
Job Category
Rooms
Description
Fairmont Olympic is currently seeking a skilled and dedicated PM Housekeeping Supervisor to join our team. As a Housekeeping Supervisor, you will play a crucial role in maintaining the cleanliness and
Reference
46f88135-3098-4124-ba02-98184fb05e45
Expiry Date
01/01/0001
Salary
Location
Fairmont Chateau Whistler, Whistler, Canada
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Whistler
Job Category
Rooms
Description
Reservations & Royal Service AgentAt Fairmont Hotels & Resorts, all guest service has the potential to create a lasting memory when it is delivered with warmth and sincerity. Be an ambassador for our
Reference
2a5945de-5d87-4fd3-acbf-2da95cd20273
Expiry Date
01/01/0001
Salary
Location
Fairmont Hotel Macdonald, Edmonton, Canada
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Temporary
Locations
Edmonton
Job Category
Rooms
Description
Bell Person (Seasonal Part Time) From a warm welcome to a fond farewell, as a Bellman, you will take care of the guests as soon as they step foot onto your driveway, ensuring a lasting impression for
Reference
fd4b9ef4-377f-4c32-9b57-835913663d52
Expiry Date
01/01/0001
Salary
Location
Fairmont El San Juan Hotel, Carolina, Puerto Rico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Carolina
Job Category
Rooms
Description
Fairmont El San Juan Hotel Runner is responsible for the cleaning and organization of the guest corridor, stairs, elevator, landing area and the organization. Deliver guest and team member requests in
Reference
370c9398-8e87-4576-97c9-a4d4c11d41e3
Expiry Date
01/01/0001
Salary
Location
Fairmont El San Juan Hotel, Carolina, Puerto Rico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Carolina
Job Category
Rooms
Description
The Fairmont El San Juan Hotel Room Attendant-Turn Down is responsible for the overall cleanliness and sanitization of rooms, restaurant, casino, public areas, offices, front and back of the house. Th
Reference
5df082b1-024c-4cec-a17e-0a6a65f2e77e
Expiry Date
01/01/0001
Salary
Location
, Panama City, Panama
Experience Level
Associate
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Panama City
Job Category
Rooms
Description
As a Concierge you will act as the hotel’s main point of contact for our guests.You will curate dining, tours and entertainment experiences.Provide anticipatory, bespoke, intuitive and seamless servic
Reference
0b492c62-1bec-409a-8f8c-e06b0726bb8e
Expiry Date
01/01/0001
Salary
Location
PULLMAN LYON CENTRE, LYON
Experience Level
Associate
Director
Entry Level
Executive
Student
Mid-Senior Level
Not Applicable
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Lyon
Job Category
Rooms
Description
Soyez l'ambassadeur de l'élégance et de la tranquillité nocturne ! Vous serez notre maître des lieux pendant que tout le monde dort ! Situé en plein cœur de la Part-Dieu, au pied de la tour To Lyo
Reference
XEAXQ330
Expiry Date
01/01/0001
Salary
Location
Fairmont El San Juan Hotel, Carolina, Puerto Rico
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Carolina
Job Category
Rooms
Description
Fairmont El San Juan Hotel Lobby Ambassador is responsible for providing every guest with whom he/she comes into contact with, personalized attention that helps shape their stay with us and make their
Reference
c5115c6f-46df-4669-89cd-7a299e422e38
Expiry Date
01/01/0001
Salary
Location
ibis Sao Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Apprenticeship
Locations
São Paulo
Job Category
Rooms
Description
OBJETIVO PRINCIPAL DO CARGO:Realizar limpeza, arrumação e organização dos apartamentos e demais áreas, conforme os referenciais de qualidade e características da marca de atuação. Garantir bem-estar e
Reference
9810aa4c-84bd-451b-97f0-5c95ec45c4e0
Expiry Date
01/01/0001
Salary
Location
Mercure São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Executive
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
OBJETIVO PRINCIPAL DO CARGO: Receber e atender os clientes conforme o estilo da marca de atuação. Prestar informações diversas, de acordo com as necessidades dos clientes e práticas essenciais da área
Reference
52e13a98-9553-4427-8fc2-c42e5a66a0fe
Expiry Date
01/01/0001