- Full-Time
- Permanent
- IBIS
- Rooms
__jobinformationwidget.freetext.LocationText__
ibis One Central, Dubai, United Arab Emirates
__jobinformationwidget.freetext.ExternalReference__
REF91414D
Guest Service Agent
Region
MEA SPAC
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
ibis One Central is currently seeking a Guest Service Agent to deliver exceptional service from the moment of guest arrival through to departure, ensuring a memorable and seamless experience throughout their stay
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
What you will be doing:
- Greet, check-in, respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Your team and working environment:
Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
Related jobs
Salary
Location
Fairmont Royal York, Toronto, Canada
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Toronto
Job Category
Rooms
Description
The Front Office Manager is responsible for ensuring smooth daily operations at the Front Office which includes scheduling, providing support, coaching, and directing over thirty Front Desk staff.Part
Reference
e5ee6250-c596-43c1-b7cd-30997a9e3990
Expiry Date
01/01/0001
Salary
Location
Pullman Paris Montparnasse, Paris, France
Experience Level
Mid-Senior Level
Job Schedule
Full-Time
Brands
PULLMAN
Job type
Permanent
Locations
Paris
Job Category
Rooms
Description
MISSION :Rattaché.e au/à la Gouvernant.e Général.e Adjoint.e, l’Equipier.ère polyvalent.e Expert.e apporte son aide aux valets/femmes de chambre, veille à l’entretien et à la propreté des offices des
Reference
2e88fbd2-4471-4003-ab42-7677109a57ce
Expiry Date
01/01/0001
Salary
Location
IBIS STYLES NANTES CENTRE PLACE GRASLIN, NANTES
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Bienvenue dans notre hôtel Ibis Styles Nantes Centre Place Graslin*** ! Hôtel charmant de 40 chambres en plein cœur du centre ville juste entre les places Graslin et Royale ! Notre établissement est
Reference
BZAAG753
Expiry Date
01/01/0001
Salary
Location
Novotel World Trade Centre Dubai, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
A Bell Attendant is responsible for assisting guests with their luggage, providing information about the hotel, and ensuring guests have a smooth check-in and check-out experience. They also handle gu
Reference
738fbc20-044c-4630-a409-33d4b67c0744
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
Conducts daily briefing for Room AttendantsConducts daily inspection of employee grooming.Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.Co
Reference
6ef1d99d-b1ee-4131-9098-03cc1a3fbc1d
Expiry Date
01/01/0001
Salary
Location
Rixos Premium Dubai JBR, Dubai, United Arab Emirates
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
ACCOR
Job type
Permanent
Locations
Dubai
Job Category
Rooms
Description
To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.To answer and handle calls, wake-up calls and messages, properly using the telephone e
Reference
49b7ebc0-149e-4ec2-aa79-fbb86b6469c2
Expiry Date
01/01/0001
Salary
Location
Sofitel Brussels Europe, Brussels, Belgium
Experience Level
Student
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Internship
Locations
Brussels
Job Category
Rooms
Description
Le Stagiaire Guest Relations (H/F) joue un rôle central au sein de nos équipes et assiste les différents services au niveau opérationnel.Il s’assure que les standards produits et qualité du Sofitel Br
Reference
87aa10f3-c321-438c-8268-24fb44df3f59
Expiry Date
01/01/0001
Salary
Location
Sofitel Mumbai BKC, Mumbai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests.Reservations Management: Handle reservations via phone, email, and in-p
Reference
b5d09178-ebf4-4c4c-9d78-c92897592b12
Expiry Date
01/01/0001
Salary
Location
Sofitel Mumbai BKC, Mumbai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests.Reservations Management: Handle reservations via phone, email, and in-p
Reference
12250464-bbd2-4aed-83bf-b2bbcbfb804e
Expiry Date
01/01/0001
Salary
Location
Sofitel Mumbai BKC, Mumbai, India
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
SOFITEL
Job type
Permanent
Locations
Mumbai
Job Category
Rooms
Description
Guest Check-In and Check-Out: Efficiently manage the check-in and check-out processes, ensuring a seamless experience for guests.Reservations Management: Handle reservations via phone, email, and in-p
Reference
8e1fc711-f1b8-4ab8-a203-c595488b98f5
Expiry Date
01/01/0001