Guest Service Agent (1 x Full-Time & 1 x Part-Time)

Who we are

Welcome to The William Inglis Hotel - MGallery, where timeless elegance meets modern luxury. Our exquisite venue is renowned for hosting breathtaking events, offering unparalleled service and opulent surroundings. As a Guest Service Agent, you will be the warm and courteous face that greets each new and returning guest, setting the tone with exceptional service. Your role extends beyond checking people in and out; with every personalised experience you create, you enrich every day and craft memorable moments for your guests.

What we offer

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. And we will empower you to bring ideas to elevate our services, creating personalised experiences for guests and team members. Help them to feel special, and we do the same for you.

A career that lets your passion shine

Work in a dynamic and safe environment that provides great career advancement and training to develop your future in hospitality. ​A great team lead by an experienced Front Office Manager and Duty Management team will help guide your learning and development from the moment you start with our hotel.​

If you are passionate about service and want to be part of a luxury five star hotel, then this role is for you.

What you will bring to ​the role

• You will be able to demonstrate your ability to achieve deadlines with excellent attention to detail. ​
• Guests are your passion and wanting to help and learn about our guests and their stories is your number one priority.  ​
• You will be able to work in a team environment and thrive on multi-tasking.  ​
• You will welcome and farewell all our guests and be the main point of contact for their requests.  

Apply now

Let you passion shine, contact Samantha.Plant@accor.com