Guest Dining Experience Executive- Food & Beverage

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• Act as the primary point of contact for guests, providing personalized service and ensuring a memorable dining experience.
• Drive F&B sales through effective guest engagement, upselling, and cross-selling of dining options and promotions.
• Collaborate with the F&B team to develop and implement innovative dining experiences, special events, and themed promotions that attract guests.
• Monitor guest feedback and reviews to identify areas for improvement and ensure high service standards.
• Maintain strong relationships with repeat guests and VIP clientele, ensuring their preferences are noted and catered to.
• Provide detailed information about the restaurant offerings, menu items, and wine selections to guests.
• Assist in the development and execution of marketing strategies to promote the F&B outlets.
• Analyze sales data and guest feedback to identify trends and opportunities for revenue growth.
• Work closely with the Sales team to coordinate reservations, special requests, and group bookings.

• Previous experience in a sales or guest relations role within the hospitality or restaurant industry, preferably in a luxury environment.
• Excellent communication and interpersonal skills, with a passion for providing exceptional guest service.
• Strong understanding of F&B operations and sales techniques.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A proactive and positive attitude, with the ability to think creatively and suggest new ideas.
• Proficient in using reservation and point-of-sale systems.
• Flexibility to work evenings, weekends, and holidays as needed.

Your Team & Working Enviroment:
Sofitel Bahrain Zallaq Thalassa Sea & Spa is 5 star Luxury Hotel with 262 Luxury Rooms & Suites Including 1 Royal Suite, 6 Opera Suites, 21 Prestige Suites, 32 Club Millesime Rooms, 202 Luxury Rooms, 5 Restaurant & 4 Bars, 1 Grand Ballroom, 2 Meeting Rooms, Beach Club, Kids Club and the first Thalassa Spa in the Gulf Cooperation Council Countries (GCC)

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.