Global Learning and development Assistant Sofitel, Sofitel Legend, MGallery & Emblems (internship or apprenticeship)

We are a collection of 4 exclusive Luxury brands: Sofitel, Sofitel Legend and MGallery, Emblems across 38 countries, unlocking unique memorable moments in connection with the local destination.

Our signature:

All our Talents express themselves with authenticity, playfulness in a diverse and inclusive environment, have the ability to surprise our customers with crafting exceptional tailor made experiences and go the extra mile every day, while embracing local culture.

Join our Maison to strive for Excellence. It is a place where you live your purpose!

A career that lets your passion shine.

The T&C team department is seeking a talented and dynamic Global Learning and development Assistant (internship or apprenticeship)  to support the Learning & Development Director in implementing the learning strategy and support for hotels in their development.

Responsibilities:

• Support the animation of the Training & Competency (T&C) and Learning & Development (L&D) community in hotels.
• Promote our training initiatives through social media, including video creation and post development, along with a comprehensive communication strategy.
• Assist hotels with the use of training tools.
• Manage our internal learning management system by integrating impactful training content.
• Provide digital support for our learning management system, including tracking, email communication, and meetings.
• Oversee client administration and invoicing.
• Measure data and the impact of training on clients by establishing dashboards and satisfaction surveys.
• Organize meetings and training sessions at hotels, including specifications, contracts, trainer relationships, and invitations.
• Stay updated on emerging trends, user behaviors, and platform updates relevant to the brand.

In an international environment this internship or apprenticeship is a great opportunity to work closely with different internal stakeholders (T&C team, different department -Brands, operations) and external stakeholders (external providers, trainers, social media) while developing your skills in communication, digital and HR.

• Strong interest in people industry, development and continuous learning with deep knowledge of the main social platforms and production tools
• Strong sensibility to aesthetics and meticulous attention to detail to produce high-end content
• Strong organization skills , multi tasking, project management skills and are a team player
• Creative mindset with the ability to propose and execute learning strategies
• Excellent written communication skills
• Agility and Flexibility. Curiosity, listening skills, and analytical mindset
• Fluent in English, French is a plus

At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. 

Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company. 

We care for the world around us: our teams, our customers, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day. 

All our Heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority. 

Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite. 

We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible. 

Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say.