General Manager - Novotel Surfers Paradise

Welcome to Novotel Surfers Paradise, where work meets paradise in the heart of the Gold Coast!

Nestled in the vibrant Surfers Paradise, our Hotel offers an exceptional work environment with 408 beautifully designed rooms and suites, boasting breathtaking ocean or city views. This family-friendly hotel includes a full-size sports court, a refurbished fitness centre and a luxurious pool. Guests can enjoy a breakfast buffet or dine at BLVD Café & Bar. With easy access to the beach and nearby attractions like Cavill Avenue and theme parks, Novotel Surfers Paradise is perfect for both leisure and business travellers seeking comfort and convenience. 

Novotel Surfers Paradise is looking for the next General Manager to lead and manage all aspects of the Hotel and be an ambassador of the Novotel brand. You will be a passionate, innovative, and results-driven leader with a strong background in the hospitality industry. This is an excellent opportunity for a highly motivated individual to take charge of this busy Gold Coast hotel and lead a dedicated team to success.  

You will be responsible for: 

• Leading, inspiring and developing an exceptional team of hospitality professionals to enable their individual growth and help drive the overall success of the business 

• Developing and implementing strategic plans to drive revenue, improve operational efficiency, and enhance the overall guest experience 

• Supporting all departments in the achievement of operational targets 

• Overseeing the marketing and sales efforts to maximise occupancy and revenue. 

• Championing employee engagement, fostering a collaborative and inclusive environment for all our Heartists 

A qualification in hotel management, hospitality management, commerce or business administration would be highly regarded. 

About You 

• A minimum of 5 years of General Manager experience in the hospitality industry. 

• Proven track record of successfully managing large hotel operations and delivering outstanding financial results. 

• Demonstrated success in driving the commercial performance of the business and delivering on KPIs 

• Passionate to develop self and others 

• Excellent communication, creating impactful relationships with your team 

• Fosters a positive owner relationship while and maximising performance 

• Full Australian working rights 

About the Novotel Brand - Relaxed • Balanced • Comforted • Energized

With 570 Hotels across 79 countries, Novotel invites business travellers to clock out and rest up, while encouraging families to soak up quality time together. Whether they’ve arrived from a thousand miles away or for their staycation, Novotel destinations offer travellers an opportunity to connect with family, friends, colleagues, and themselves, while also taking time to unwind.  

Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. With 5400+ Hotels across 110+ countries, the opportunities are endless! 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" 

Diversity, equity and inclusion are paramount to us, and our ambition is to attract, recruit, develop and promote talent.