Company Description
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
Job Description
Lead a Newly Opened International Hotel in the Heart of Central Asia
Are you an experienced hotel leader with a strong operational background and a passion for building successful teams and delivering exceptional guest experiences?
Mercure Khiva, a newly opened 146-room international hotel in the historic city of Khiva, Uzbekistan, is looking for an experienced and results-driven General Manager to lead its next stage of development.
Located in one of Central Asia’s most remarkable cultural destinations, Mercure Khiva offers a unique opportunity to strengthen the hotel's market positioning and establish operational excellence in line with Accor standards.
Your Key Responsibilities
Lead all aspects of hotel operations, ensuring consistent service quality, operational efficiency, and compliance with Mercure brand standards.
Drive commercial performance, revenue growth, profitability, and effective cost management.
Establish strong operational processes and ensure smooth day-to-day hotel management.
Lead, develop, and motivate a multicultural team, building a strong service culture and high employee engagement.
Oversee budgeting, forecasting, financial performance, and key operational indicators.
Strengthen the hotel's market position and reputation while building relationships with owners, business partners, and local stakeholders.
Work closely with regional Accor teams to ensure alignment with brand expectations and business objectives.
Qualifications
What We Are Looking For
Minimum 5 years of experience as a General Manager within an international hotel chain, preferably in the midscale or premium segment, with proven experience managing complex hotel operations, ideally including multiple F&B outlets, spa and leisure facilities.
Strong hands-on operational background, with proven experience managing hotel operations, financial performance, cost optimization, and service standards.
Previous experience in Central Asia or the CIS region is highly preferred, with an understanding of regional business practices and cultural environments.
Proven ability to lead newly opened hotels through their initial operational and commercial development stages.
Strong business acumen, financial management skills, and a results-oriented approach.
Excellent leadership, communication, and stakeholder management skills.
Fluency in English is essential; Russian language skills would be a strong advantage.
Additional Information
Why Join Us?
This is an opportunity to shape the future of a newly opened international hotel in one of Uzbekistan's most distinctive destinations.
We are looking for a General Manager who combines operational expertise, commercial thinking, and people-focused leadership to build a successful hotel and a strong team.
Ready for your next leadership challenge?
We would be pleased to hear from experienced hospitality professionals interested in joining Mercure Khiva.
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