- Full-Time
- Permanent
- NOVOTEL
- Executive & Hotel Management
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Novotel Almaty City Center, Almaty, Kazakhstan
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REF62101X
General Manager
Region
Europe and North Africa
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
We are seeking a dynamic and visionary General Manager to lead our operations in Novotel Almaty City Center, Kazakhstan. As the primary strategic business leader, you will be responsible for driving overall performance, ensuring customer satisfaction, and achieving financial goals while fostering a collaborative and innovative work environment.
- Develop and implement strategic plans to optimize revenue and profitability
- Lead and motivate a high-performing team to deliver exceptional customer service
- Oversee all aspects of operations, including finance, human resources, sales, and marketing
- Analyze market trends and competitor activities to identify growth opportunities
- Ensure compliance with local regulations and company policies
- Build and maintain strong relationships with key stakeholders, including clients and partners
- Drive continuous improvement initiatives across all departments
- Manage budgets and financial performance to meet or exceed targets
- Cultivate a positive company culture that promotes innovation and employee engagement
- Represent the company at industry events and in the local business community
- Proven experience as a General Manager or similar senior leadership role
- Bachelor's degree in Business Administration, Hospitality Management, or related field
- Strong financial acumen with experience in budgeting and financial management
- Excellent leadership and team-building skills
- Outstanding communication and negotiation abilities
- Analytical mindset with a data-driven approach to decision-making
- Customer-focused attitude with a commitment to delivering high-quality service
- Proficiency in strategic planning and implementation
- Ability to thrive in a fast-paced, dynamic environment
- Fluency in English. Knowledge Kazak, and Russian languages will be an advantage
- Track record of driving innovation and implementing process improvements
- Strong problem-solving skills and ability to make decisive actions
- Experience in change management and organizational development
Novotel Almaty City Center is a contemporary 4-star hotel situated in the heart of Almaty, Kazakhstan.
Rooms:
The hotel features 190 well-appointed guest rooms and suites designed for both business and leisure travelers.
Outlets:
Le Resto: This restaurant offers a blend of authentic Kazakh cuisine and international dishes in a modern setting. Guests can enjoy a lavish buffet breakfast and a diverse à la carte menu throughout the day.
N Arena: Located in the lobby, N Arena is a lively bar ideal for sports enthusiasts and casual gatherings, serving signature cocktails and snacks.
Wellness Center: Guests have access to an indoor swimming pool, sauna, and a 24/7 fitness center.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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