- Part-Time
- Permanent
- SOFITEL
- Rooms
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Sofitel Adelaide, Adelaide, Australia
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REF61051O
Front Office Services Agent
Region
Luxury & Lifestyle
Winner of the Australian Hotels Association SA 2023 Deluxe Hotel Accommodation and 2022 Restaurant Accommodation Division Awards, positioned in the heart of Adelaide, just footsteps from the River Torrens and Light Square, the Sofitel Adelaide is surrounded by the city’s historic treasures and contemporary icon, linking Adelaide’s modern joie de vivre with classic French Bordelais art de vivre to articulate an enriched experience of captivating refinement.
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the fullest.
A career that lets your passion shine:
As a Front Office Services Agent, you are the heart of guest experiences, seamlessly balancing the roles of porter and guest service agent. From providing warm welcomes and efficient check-ins to attentive departures, you ensure every interaction reflects five-star excellence. By managing communications, promoting loyalty programs, and assisting with luggage, you will set the tone for exceptional service, making each guest stay even more memorable.
What you will bring to the role:
- Full Driver license is a must; confident driver on both automatic and manual cars (critical as part of duties)
- Service focused personality is essential; customer related experience an asset
- Ability to deliver luxury service in line with Sofitel and LQA standards in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Full availability over a 7 day a week roster will be a distinct advantage
- Full Australian working rights with no restrictions
- Must be located in Adelaide and ready for an immediate start
Thrive in our Sofitel community, with:
When you become one of our Heartists®, you will also be a member of the Accor group with all the benefits that brings. The ALL Heartists® program is the benefits program dedicated to Accor Heartists®. It provides employees with the opportunity to enjoy living life to its fullest throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners (travel, gourmet, wellness, shopping…).
- Employee benefit card offering discounted accommodation and food & beverage discounts in Accor properties worldwide
- Up to 50% discount on meals at Sofitel Adelaide
- Family & Friends accommodation discounts
- Learning programs through our Academies
- Fully laundered uniform provided
- Free 24 hour access to our Employee Assistance Program
- Opportunities to develop your talent and grow within our property and across the world!
- Ability to make a difference through our corporate social responsibility activities
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
Apply now:
Discover more about the enticing benefits and development opportunities this role offers. Visit careers.accor.com
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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