- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Kuala Lumpur City Centre, Kuala Lumpur, MY
__jobinformationwidget.freetext.ExternalReference__
REF29205F
Front Office Assistant
Region
MEA SPAC
Novotel Kuala Lumpur City Centre
Hotel that makes every moment matter
Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.
Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.
When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.
- To deliver the most complete and personalized service as may be required in all areas of Guest Service Operations.
- To assist hotel guest efficiently, courteously and professionally at all times.
- To perform all Guest Service Tasks described under:
- Concierge
- Cashier
- Telephone Operator
We are seeking an organized and strategically-minded individual with a passion for customer-focused hospitality. The ideal candidate will have:
- Relevant experience in front office and customer service management.
- Exceptional communication and issue resolution skills.
- Ability to identify areas for improvement in front office operations and standard development.
- Capability to represent the department at meetings.
- Customer service drive with outstanding communication and active listening skills.
- Proven problem-solving and multitasking abilities.
- Excellent leadership skills with the ability to motivate a high-performing team.
- Strong sense of responsibility and professional presentation.
- Fluent English, both written and spoken.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Related jobs
Salary
Location
Sunshine Coast
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
Accor
Job type
Permanent
Locations
Sunshine Coast
Job Category
Sales & Marketing
Description
20th of May Start Date - Paid training for 1 week, 10am to 3.30pm26.30 per hour + super + commissions + employee discounts Pick your fixed roster - 20 hours per week, Mon-Fri, during business hoursOur
Reference
3c9c84b5-7201-49d1-b555-102f69653c64
Expiry Date
01/01/0001
Salary
Location
Novotel Brisbane South Bank, Brisbane, AU
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Brisbane
Job Category
Culinary
Description
In this role you will:Under the supervision of the Executive Chef and senior chefs:To prepare and present menu items showing variety and flair, within the cost margins specified by the hotelEnsure str
Reference
9ed2e5cc-7748-41a9-8895-1347c6c64ff9
Expiry Date
01/01/0001
Salary
Location
Novotel Queenstown Lakeside, Queenstown, NZ
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
Queenstown
Job Category
Rooms
Description
Clean guest rooms, storage areas and corridors as allocated.Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type before y
Reference
a9710343-f515-47ab-b2a6-1c6c7f6cf20c
Expiry Date
01/01/0001
Salary
Location
Fairmont Pittsburgh, Pittsburgh, US
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Pittsburgh
Job Category
Rooms
Description
The Bell/Door Attendant is responsible for all aspects of Lobby service – from arrival, luggage services, lobby assistance through departure. The candidate is required to have exceptional guest servi
Reference
380832e6-b997-4365-9c40-58a08566efb3
Expiry Date
01/01/0001
Salary
Location
ibis Styles Brisbane Elizabeth Street, Brisbane, AU
Experience Level
Not Applicable
Job Schedule
Part-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
Brisbane
Job Category
Rooms
Description
The Housekeeping Supervisor is responsible for assisting the Housekeeping Duty Manager in effectively managing all areas of the Housekeeping department. This is a part time role that will require earl
Reference
ea8d18b6-c6e9-47d7-b95b-8cf6006da246
Expiry Date
01/01/0001
Salary
Location
Fairmont Palliser, Calgary, CA
Experience Level
Entry Level
Job Schedule
Part-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Calgary
Job Category
Food & Beverage
Description
Steward Helper (Part Time) Reporting to the Chief Steward. Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team’s commitment to safe and ef
Reference
21a8461f-fdaf-4d45-9c66-c4e08d3e9015
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, US
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Houseperson Create the experience before the guest has even arrived. As a Houseperson, the organizational support you provide to the Housekeeping team will ensure our guest rooms are well equipped and
Reference
7e2075f6-ccf3-48ee-a66d-13aefa987e82
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, US
Experience Level
Associate
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Austin
Job Category
Food & Beverage
Description
Banquet ServerBe a part of a spectacular event! As a Banquet Server with Fairmont Hotels & Resorts you will create a special event that our Guests will remember. Your ability to work as a team player
Reference
b46948f1-4e97-42fe-9b19-1f9cf5d4cbf9
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, US
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
Accor
Job type
Permanent
Locations
Austin
Job Category
Rooms
Description
Uniform Room Attendant Reliable and engaging. As a Uniform Room Supervisor, you will demonstrate the essence of creating an exceptional guest and colleague journey. You are committed to taking care o
Reference
b44701c1-ec2e-43b2-8cec-634eec044aab
Expiry Date
01/01/0001
Salary
Location
Fairmont Austin, Austin, US
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Austin
Job Category
Culinary
Description
Chef De Partie Ready for a sizzling career move? You will play a pivotal role in our kitchen working alongside a fantastic team. The food you prepare, cook and serve makes our guests smile and wantin
Reference
05786c39-6f48-4987-b6a7-b4a573b78360
Expiry Date
01/01/0001