- Full-Time
- Permanent
- IBIS
- Rooms
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ibis Muenchen City West, Munich, Germany
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REF5178K
Front Office Agent (m/w/d)
Region
Europe and North Africa
Wir suchen ab sofort einen Front Office Agent (m/w/d) für unser ibis München City West!
Dein Herz schlägt für Gastfreundschaft und Du fühlst Dich an der Rezeption wie zu Hause? Dann werde Teil unseres Teams!
Als Front Office Agent (m/w/d) bist du erster Ansprechpartner für unsere Gäste – vom Check-in bis zum Check-out. Mit deinem freundlichen, professionellen Auftreten sorgst du für einen reibungslosen Ablauf am Empfang und unterstützt auch bei Bedarf an unserer Hotelbar bei starkem Gästeaufkommen – hier arbeiten wir Hand in Hand.
Was dich bei uns erwartet:
- Persönlicher Empfang und Betreuung unserer internationalen Gäste
- Check-in, Check-out sowie Betreuung der Gästeanfragen
- Enge Zusammenarbeit mit allen Abteilungen im Hotel
- Zubereitung und Service von Getränken & Snacks an der Bar
- Kassenführung, Bearbeitung von Reservierungen, Pflege der Gästekorrespondenz
- Unterstützung bei administrativen Aufgaben und Einhaltung aller Standards
- Einhaltung der HACCP- und Sicherheitsvorgaben sowie unseres Green Key Programms
Was du mitbringen solltest:
- Abgeschlossene Ausbildung im Hotelfach und/oder Erfahrung an der Rezeption/Hotelbar wünschenswert
- Gute Deutsch- und Englischkenntnisse
- Sicherer Umgang mit Opera Cloud wünschenswert
- Sicher Umgang mit MS-Office
- Teamgeist, Belastbarkeit, Zuverlässigkeit und ein gepflegtes Auftreten
- Bereitschaft zum Schichtdienst und ein hohes Maß an Serviceorientierung
Das bieten wir dir an:
- Übertarifliche Bezahlung
- Zusätzliches 13. Monatsgehalt und Urlaubsgeld
- Monatliche Sonderzahlung in Höhe von 4%
- Erfolgsprämie bis zu 6% vom Jahresgehalt
- Großartige Weiterentwicklungsmöglichkeiten über unsere Accor Academy
- Vielfältige Karriereperspektiven durch konzernweite Entwicklungsprogramme
- Vergünstigte Übernachtungspreise in Accor Hotels weltweit
…und das ist der Standard
- Ein herzliches, eingespieltes Team
- Abwechslungsreiche Aufgaben an einem attraktiven Standort
- Kurze Entscheidungswege
- Viel Eigenverantwortung und Gestaltungsspielraum
Du fühlst dich angesprochen? Dann melde dich!
Wir brauchen kein Anschreiben- wir möchten dich kennenlernen.
Du erreichst uns per Mail an viviane.taenzer@accor.com oder telefonisch unter +49 (0) 162 7867187.
Unser gesamtes Team freut sich auf deine Bewerbung!
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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