1. Full-Time
  2. Permanent
  3. 25HOURS HOTELS
  4. Rooms

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25hours Hotel Vienna at MuseumsQuartier, Wien, Austria

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REF116987X

Front Office Agent (m/w/d)

Region

Luxury & Lifestyle

Video

https://www.youtube.com/watch?v=Kkh3bBjsFRk


Company Description

We call the 25hours Hotel at MuseumsQuartier our colorful circus. Life is buzzing here – from the ground floor all the way up to the rooftop. Right outside our doors, a lively park and world-class cultural attractions set the stage for inspiration and fun. We love using this vibrant surroundings to enjoy shared moments after work. Our atmosphere is friendly and familiar – before, during, and after working hours.

COME AS YOU ARE AN SHOW WHAT YOU CAN...

... in a 4-day week!

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!


Job Description

How does your working day look like ...

  • You check guests in and out and make sure their stay starts and ends on a high note.
  • You’re the go-to person for questions, requests, recommendations and the occasional hotel challenge.
  • You know Vienna – or you’re excited to discover it – and love sharing your favourite spots with our guests.
  • You take care of reservations, invoices, payments and all the organisational bits and pieces that come with Front Office life.
  • You work closely with Housekeeping, Reservations, F&B and all the other teams around the hotel.
  • You keep a clear head when things get busy and focus on finding solutions.
  • You help us maintain our standards without ever making our service feel standardised.
  • Most importantly, you bring your own personality into every guest interaction and help create memorable stays.

Qualifications

Your personality counts more than your CV... 

  • You genuinely enjoy working with people and being a host.
  • You’re open-minded, approachable and comfortable meeting all kinds of personalities.
  • You stay friendly and solution-oriented even when things get hectic.
  • You enjoy being part of a team and know that great hospitality is always a team effort.
  • You’re reliable, organised and happy to take responsibility.
  • You speak very good German and English – any additional language is a bonus.
  • Working shifts, weekends and public holidays is simply part of hotel life for you.
  • Ideally, you have completed vocational training in hospitality or have already gained some initial professional experience.

Additional Information

What’s in it for you…

  • Only work 4-days a week as a full-time team member without payment or holiday reduction
  • Discover our 25hours Hotels and enjoy up to 10 free nights per year as an employee
  • Benefit from generous discounts at Ennismore’s bars, restaurants, and hotels worldwide
  • Public transport allowance – including an annual pass or Klimaticket, so you can get to work comfortably and sustainably.
  • Training and personal development – we are passionate about development and offer a variety of workshops and trainings to help you expand your skills and explore new perspectives.
  • Take advantage of amazing deals from our numerous partner companies.
  • Balance work with your personal life – we’re open to part-time positions, mini-jobs, and other flexible arrangements.
  • Join our vibrant staff parties and enjoy so much more!

Would you like to join our 25hours Tribe?

Then log in or send me an email at: hr.wien@25hours-hotels.com and send us your documents. The People & Culture Team looks forward to all applications.

The gross monthly salary is € 2.263. Depending on your qualifications and experience, an above-market salary is possible.

We look forward to meeting you!

Selina Huter
People & Culture Manager 
hr.wien@25hours-hotels.com

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

LET YOUR PASSION SHINE

We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

LEARN ABOUT US

Let your passion shine

We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.

JOIN US