- Full-Time
- Permanent
- NOVOTEL
- Rooms
__jobinformationwidget.freetext.LocationText__
Novotel Port Harcourt, Port Harcourt, Nigeria
__jobinformationwidget.freetext.ExternalReference__
REF26650N
Front Desk Officer
Region
MEA SPAC
This vacancy has now expired. Please see similar roles below...
"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
- Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
- Maintain strict security procedures with credit and cash transactions, accounting procedures, issue of room keys and guest confidentiality/privacy
- Maintain communication channels between Hotel guests and all Hotel departments both verbally and in writing as required.
- Operate switchboard effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy and transfer all calls to relevant departments responding to requests quickly and efficiently.
- Document accurately all internal and guest messages. Distribute according to specified Hotel procedure.
- Maintain an accurate internal phone list for accurate transfer of calls. Connect International and Operator Assisted calls for guests, record accurate charges.
- Assist, as required to screen calls for reservations. Ensure accurate, up to date information is given.
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills.
- Attend to other duties as requested by Management and Supervisors
- Associate’s or bachelor’s degree in a related field.
- Prior experience as a receptionist or in a related field.
- Consistent, professional dress, and manner.
- Excellent written and verbal communication skills.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Good time management skills.
- Experience with administrative and clerical procedures.
- Able to contribute positively as part of a team, helping out with various tasks as required.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Related jobs
Salary
Location
ibis Valenciennes, Valenciennes, France
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
IBIS
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Véritable leader, vous aimez travailler en équipe, prendre des initiatives, vous avez le sens du relationnel, vous êtes dynamique, autonome, rejoignez-nous !Véritable chef d’orchestre du Département r
Reference
75bff16c-b409-4d01-8a58-54465705433d
Expiry Date
01/01/0001
Salary
Location
HOXTON THE HOXTON SHEPHERDS BUSH, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
THE HOXTON
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you'll do...Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.Deal with the arrival and departure processes for all guests, ensuring all
Reference
bc2163ef-6b9f-40d3-96fc-31261d6d745d
Expiry Date
01/01/0001
Salary
Location
NOVOTEL CHÂTEAU DE VERSAILLES, LE CHESNAY
Experience Level
Entry Level
Student
Job Schedule
Full-Time
Brands
NOVOTEL
Job type
Permanent
Locations
France
Job Category
Rooms
Description
Nous recherchons pour notre hôtel Novotel Château de Versailles un Réceptionniste Tournant F/H, en CDI à temps complet . Bienvenue dans un métier qui vous permet d’être au cœur de la vie d’un hôt
Reference
VZBLA353
Expiry Date
01/01/0001
Salary
Location
Fairmont Scottsdale Princess, Scottsdale, United States
Experience Level
Associate
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Scottsdale
Job Category
Rooms
Description
At Fairmont Hotels & Resorts, unparalleled service and luxury await guests of Privado, our exclusive “hotel within a hotel” villa experience. Your engaging smile and personality are the essence of a g
Reference
ec0fa35d-0689-4c69-a20d-cab48940580e
Expiry Date
01/01/0001
Salary
Location
TRIBE London Canary Wharf, London, United Kingdom
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
TRIBE
Job type
Permanent
Locations
London
Job Category
Rooms
Description
What you’ll do…Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.Deal with the arrival and departure processes for all guests, ensuring all s
Reference
89d79115-2349-4fe1-9892-aa79502f4b55
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
¡Bienvenido al corazón del hotel! Como Camarista deberas asegurarte que nuestros huéspedes disfruten de un espacio impecable y acogedor, contribuyendo así a crear experiencias inolvidables para ellos.
Reference
9d5af8a2-eafc-42c6-bbf6-a3386f7940de
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
¡Bienvenido al corazón del hotel! Como Camarista deberas asegurarte que nuestros huéspedes disfruten de un espacio impecable y acogedor, contribuyendo así a crear experiencias inolvidables para ellos.
Reference
fcc861e8-dd26-41eb-b4d6-d0f518f458bc
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
¡Bienvenido al corazón del hotel! Como Camarista deberas asegurarte que nuestros huéspedes disfruten de un espacio impecable y acogedor, contribuyendo así a crear experiencias inolvidables para ellos.
Reference
e07aef67-3cf5-4c59-bc71-24d06bcee201
Expiry Date
01/01/0001
Salary
Location
Fairmont Mayakoba, Playa del Carmen, Mexico
Experience Level
Not Applicable
Job Schedule
Full-Time
Brands
FAIRMONT
Job type
Permanent
Locations
Playa del Carmen
Job Category
Rooms
Description
¡Bienvenido al corazón del hotel! Como Camarista deberas asegurarte que nuestros huéspedes disfruten de un espacio impecable y acogedor, contribuyendo así a crear experiencias inolvidables para ellos.
Reference
ee0fe96d-e769-496c-b450-758ffa3ff011
Expiry Date
01/01/0001
Salary
Location
ibis Styles São Paulo Barra Funda, São Paulo, Brazil
Experience Level
Entry Level
Job Schedule
Full-Time
Brands
IBIS STYLES
Job type
Permanent
Locations
São Paulo
Job Category
Rooms
Description
Efetuar reservas solicitadas, consultando o sistema quanto à disponibilidade. Informar ao cliente todos os dados, tais como: valor da diária, tipo de apartamento, horários etc. Ser responsável pelo e-
Reference
8c3d5344-06dc-4997-8f1f-91090164cd6f
Expiry Date
01/01/0001