- Full-Time
- Temporary
- Rooms
- ACCOR
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Calgary Eau Claire, Calgary, Canada
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REF61595L
Front Desk Agent (Seasonal)
Region
Luxury & Lifestyle
Join us at our unique property, Sheraton Suites Calgary Eau Claire - managed by Accor under the Fairmont brand and operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.
Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince's Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire, Calgary's Urban Resort.
What is in it for you:
- Employee benefit card offering discounted rates in Accor & Marriott worldwide for you and your family
- Food & Beverage discounts at Sheraton Suites Calgary Eau Claire & Fairmont Palliser
- Learning programs through our Academies designed to sharpen your skills
- Career development opportunities with national and international promotion opportunities
First impressions are everything! As a Front Desk Agent at Sheraton Suites Calgary Eau Claire, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Please note: The start date for this role will be between End of April to Mid-May, with an end date of October 28th.
What you will be doing:
- Greet and respond to guest requests while providing exceptional service
- Responsible for check-in/out process, collecting payment and settling accounts as per standards, as well as taking and entering A La Carte food & beverage orders
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- Follow all hotel and departmental policies and procedures, as well as health & safety protocols
Your experience and skills include:
- Service focused personality is essential; previous experience in a hotel or similar setting is required and previous experience working at the Front Desk is preferred
- Computer literate with strong abilities in Microsoft Office is required and prior experience working with a property management system, Lightspeed or a related system, is preferred
- Fluency in English with both verbal and written communication; additional languages are a plus
- Ability to work a variety of shifts and days of the week, including overnights
Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. Our teams are guided by values of Respect, Trust, Innovation, Guest Passion, Sustainable Performance and Spirit of Conquest; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
#LI-AD1
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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