Company Description
Our mission at Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
A job, a career, or a calling - whatever brings you here, we have something for you.
As part of our team, you will enjoy:
- Free night stays in UK hotels and 50% discount in Accor restaurants (T&Cs apply)
- Discounted hotel rates worldwide
- Access to Accor Academy for continuous learning
- Wellbeing support for work and life balance
- Career opportunities across 5,000+ hotels in 100+ countries
- A chance to contribute to a more inclusive and sustainable world
Our objective is simple: help you grow and unleash your personality.
Job Description
As a Food & Beverage Team Leader / Supervisor, you will lead by example and play a key role in delivering high-quality service, strong team performance, and profitable operations.
You will support, motivate, and guide the team while ensuring excellent standards across breakfast, bar, and food service.
Your key responsibilities include:
- Supervising daily F&B operations and service standards
- Leading, coaching, and developing team members
- Ensuring food safety, hygiene, and licensing compliance
- Managing stock, rotation, and equipment standards
- Driving sales through upselling and service excellence
- Handling guest feedback and resolving issues professionally
- Supporting audits, brand standards, and quality checks
- Working closely with Reception and Management teams
- Maintaining a clean, safe, and organised environment
You will be hands-on, visible on the floor, and fully engaged in the success of the department.
Qualifications
We are looking for someone who is:
- An experienced F&B professional with leadership skills
- Confident in supervising and motivating teams
- Strong in customer service and problem-solving
- Knowledgeable in food safety and licensing standards
- Organised, reliable, and detail-focused
- Comfortable working in a fast-paced environment
- Flexible with shifts, including weekends and early mornings
- Previous supervisory experience is essential
You lead from the front, stay calm under pressure, and care about standards.
Additional Information
By joining Ibis Budget London Heathrow Central, you become part of the Accor global network – offering endless opportunities to grow, learn, and shape your future.
We are an inclusive employer, committed to diversity, equality, and creating a workplace where everyone feels they belong.
