Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.
Job Description
Fairmont Gold Attendant (Luxury Lounge Attendant)
Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Server will create a sense of loyalty that will ensure their return.
This is a full-time, permanent position, beginning in March 2026.
Starting Rate of Pay: $22.70 per hour
We recognize tenure through our compensation - hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.55.
Job Duties Include:
- Facilitate check-ins and check-outs for all VIP and Fairmont Gold guests
- Review all Fairmont Gold Reservations to ensure requests are met and guests' needs are anticipated
- Provide Food & Beverage service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
- Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
- Assist guests regarding hotel facilities in an informative and helpful way
- Provide exceptional information to our Guests about local and area attractions
- Follow department policies, procedures and service standards
Qualifications
- Previous customer related and serving experience preferred
- BC Serving It Right Qualification required
- Must possess a professional presentation
Job Perks & Benefits:
- Subsidized staff accommodation provided
- Complimentary meal in our staff cafeteria per shift
- Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
- Hotel leisure benefits including Golf/Ski passes
Additional Information
Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whistler-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CWR.Careers@fairmont.com
