Company Description
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment “Where life lives” and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L’Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges.
Job Description
Day to day, your responsibilities will include but not be limited to:
- Effectively handle guest complaints
- Assist with rostering, taking into consideration forecast, wage cost, staff requests etc
- Ensure staffing levels are adequate for the next service period, making adjustments to the roster where necessary
- Ensure there is enough mis en place for service
- Ensure beverage cost is maintained to budget
- Report any shortages in equipment to the manager
- Conduct staff training including induction, product knowledge etc
- Counsel staff if not performing to the Outlet's standards
- Attend and actively participate in necessary meetings
- Be able to take charge of the outlet/area in the absence of the Manager
- Daily stock ordering
- Flexibility to work in all F&B areas
Qualifications
Your experience and skills include:
- Previous experience with senior responsibilities in Food & Beverage Service.
- Strong leadership skills
- Effective time management, communication and problem solving skills
- Flexible to work early or late shifts, weekends and public holidays.
- Capacity to work well under pressure.
