Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart,
Join us and become a Heartist®.
Job Description
The F&B Supervisor supports the F&B Manager and Assistant Manager in overseeing the daily operations of all food and beverage outlets within the hotel, including our restaurant and bar Keeper, room service, banquets, and other dining facilities. The role ensures exceptional guest service, operational efficiency, compliance with health and safety standards, and achievement of financial objectives.
For this role, we are paying an hourly rate of £15.26 plus service charge.
Key Responsibilities:
- Assist in the daily operation of all food and beverage outlets.
- Supervise and support food and beverage team members.
- Ensure excellent guest service and resolve guest concerns.
- Monitor service quality, cleanliness, and food safety standards.
- Assist with staff scheduling, inventory, and cost control.
- Support banquet and special event operations.
- Prepare operational reports and perform manager duties in the absence of the Food & Beverage Manager.
Qualifications
- Strong leadership, communication, and customer service skills.
- Knowledge of food safety and hygiene standards.
- Proficiency in Microsoft Office and Point-of-Sale (POS) systems.
- Ability to work flexible hours, including evenings, weekends, and bank holidays.
