- Full-Time
- Permanent
- Food & Beverage
- ACCOR
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Queen Elizabeth 2, Dubai, United Arab Emirates
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REF52852P
Food & Beverage Manager
Region
Luxury & Lifestyle
This vacancy has now expired. Please see similar roles below...
The iconic Queen Elizabeth II (QE2) is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
Strategic Planning & Development
- Develop and execute a comprehensive Food & Beverage strategy aligned with the hotel's overall vision and business goals.
- Analyze market trends, guest preferences, and competitor activities to identify opportunities for innovation and growth.
- Collaborate with the Assistant Director F&B to establish performance objectives and KPIs for the department.
Operational Excellence
- Ensure seamless daily operations across all Food & Beverage outlets, including restaurants, bars, in-room dining, and banqueting services.
- Maintain the highest standards of food quality, presentation, and service in line with Accor brand values.
- Oversee inventory management, procurement, and cost control to maximize profitability while minimizing waste.
- Implement and regularly review standard operating procedures (SOPs) to enhance efficiency and compliance with health, safety, and hygiene regulations.
Guest Experience & Satisfaction
- Foster a culture of personalized and anticipatory service, exceeding guest expectations at every interaction.
- Handle guest complaints and special requests promptly and professionally, ensuring total satisfaction.
- Regularly review guest feedback through surveys, reviews, and direct interactions to identify areas for improvement.
- Collaborate with the culinary team to design innovative menus and curate memorable dining experiences.
Financial Management
- Prepare and Assist the Assistant Director F&B with the department's budget, ensuring alignment with financial goals.
- Monitor revenue performance, operational costs, and profitability metrics, implementing corrective actions when necessary.
- Develop strategies to drive revenue growth through promotional activities, special events, and partnerships.
- Conduct regular financial analysis and forecasting to identify trends and opportunities for optimization.
Team Leadership & Development
- Recruit, train, and mentor a high-performing team of Food & Beverage professionals.
- Conduct regular performance evaluations, providing constructive feedback and career development opportunities.
- Promote a collaborative and inclusive work environment that aligns with Accor core values.
- Organize regular training sessions to ensure the team is equipped with the latest industry knowledge and skills.
Health, Safety & Compliance
- Ensure strict adherence to local and international health, safety, and hygiene regulations.
- Conduct regular audits and inspections to maintain compliance with standards.
- Train staff on safety protocols, including emergency response and safe handling of equipment and food.
- Lead initiatives to promote sustainability and eco-friendly practices within the Food & Beverage operations.
Administrative Responsibilities
- Oversee the implementation of technology and systems to streamline operations and enhance efficiency.
- Ensure all departmental documentation complies with company policies and regulatory requirements.
Qualifications & Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 5 years of experience in Food & Beverage management, preferably in a luxury or five-star hotel environment.
- Exceptional leadership, communication, and organizational skills.
- In-depth knowledge of international cuisines, wines, and mixology.
- Proficiency in financial management, revenue analysis, and budgeting.
- Strong commitment to guest satisfaction and service excellence.
Discover a world where life pulses with passion
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
LET
YOUR PASSION SHINE
We foster
our creativity, our excellence and progressiveness. We interconnect with
each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
being part of a wider global team leading the way in local sustainability
initiatives. Working together with our communities, we will empower you to
make your own meaningful impact.
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
JOIN US
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