Food & Beverage Coordinator (Full Time)

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

*benefit available for fulltime or part time employees while being a part of the Fairmont Orchid ‘Ohana

• Preferred provider medical/drug/vision benefits starting at $16.98 for employees*
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately* 
• We go the extra mile by offering 50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary meals in our employee dining facility

The Food and Beverage Coordinator is the administrative backbone of all Food and Beverage for Fairmont Hotels in Hawai'i and reports to Fairmont Orchids Director of Food and Beverage. This position supports the department in all their administrative needs, oversees the overall office organization, assists with menu designs, training processes, analyzing data, large party reservations for restaurant (Private Dining Experiences in Brown’s Beach House) and all relevant departments in ensuring compliance with corporate standards.

What you will be doing:

• Consistently offer professional, engaging, and friendly service.
• Coordinating and supporting all aspects of Food and Beverage activities, including taking reservations, coordinating and reserving private bookings in outlets, etc.
• Process booking contracts and distribute them through proper channels internally as required.
• Maintain an accurate supply of all Food and Beverage Supplies
• Arrange and conduct walk throughs of restaurant areas as needed
• Coordinate with other departments within the hotels to ensure the distribution of pertinent information, i.e., booking reservations, contracts, order forms, memos, etc., and maintain an orderly working environment.
• Provide administrative support, i.e., processing of invoices, maintain restaurant bookings/activities, ordering supplies
• Prepare collateral and amenities as requested by the Food and Beverage Director.
• Actively participate in industry and hotel training programs.
• Be an effective team player within the Food and Beverage team of Fairmont Hotels Hawai'i and with other team members in Catering and Conventions, Guest Services, Sales & Marketing, and other key areas within the hotel and the region.
• Actively seek opportunities to improve systems and procedures.
• Display a willingness to manage additional responsibilities and duties as required.
• Attend all Food and Beverage meetings and other meetings as required.
• Assist with all departmental recruitment seeking
• Participate in at least one hotel committee (e.g., Health & Safety Committee)
• Balance operational, administrative, and Colleague needs
• Follow departmental policies and procedures, and all safety policies.
• Embody the values of AccorHotels: Guest Passion, Sustainable Performance, Spirit of Conquest, Innovation, Trust & Respect.
• Other duties as assigned

Your experience and skills include:

• Proactive and highly detail-oriented with excellent organizational skills
• Ability to manage multiple functions and projects while meeting deadlines
• Articulate, self-motivated, energetic, and positive team player
• Confident, well-groomed, pleasant telephone and personal disposition
• Enjoys challenges, works well under time pressure, thinks ahead, and is highly committed to the job
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process. 
• Requires good communication skills, both verbal and written.
• Must be able to utilize computer skills to format menus.
• Ability to communicate assignment of duties and schedules.
• Ability to prepare and analyze data, figures and transcriptions prepared on and generated by computer.
• Knowledge of hotel food and beverage operations.
• Knowledge of food and alcoholic beverages.
• Knowledge of food service techniques and cost controls such as manpower, productivity, food cost and other expenses.
• Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statues and their comparable state and local laws (where applicable).  Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA and NLRA.

Hourly Rate: $30.51 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Our mission is to make Food & Beverage the heart and soul of hotels by thinking like restauranteurs and delivering an experience that is excellent, relevant and authentic.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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#AlohaOrchid