F&B Supervisor

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

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• Assists the Outlet Manager to manage the team
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target
• Being leaders he/ she needs to lead by example, therefore needs to demonstrate a complete understanding of all policies, procedures and standards .
• To consistently offer professional, friendly and warm hospitality to all guests.
• To foster and practice teamwork and cooperation with all other positions existing in the outlet.
• To attend all required training sessions and be aware of any changes to menus, hotel and departmental policies and procedures, service standards as well as business trends and requirements.
• To act according to the general Food and Beverage Basics.
• To use empowerment to turn challenges into opportunities.
• To demonstrate a complete knowledge and understanding of the sequence of service, food and beverage service standards, and all other service standards as outlined in the Job Task List.
• To be able to guide the guest through the menu and make any suggestions or recommendations in the guests’ interest.
• To be able to answer any guest question about food items, beverages and wines in an informative To have full and complete knowledge of the  food menu, dessert menu, coffee and tea menu as well as all other beverage menus and the wine list.
• To know about menu items, ingredients, preparation methods and garnishes for all dishes.
• To be aware of all cashiering procedures and the handling of all payment methods.

• Minimum 1-2 years of experience in a similar role as an F&B Supervisor.
• Proficient in both written and verbal communication in Arabic and English.
• Experience in a 5-star hotel operation is highly preferred.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of food and beverage operations and inventory management.
• Availability to work flexible hours, including evenings and weekends.